Procurement & Customer Service Manager

1 month ago


England, United Kingdom Zest Business Group Full time

Customer Service & Lens Supply Manager job in Hampshire. Zest Optical are currently looking to recruit a Customer Service & Lens Supply Manager for a young, exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. This is a Monday - Friday position based in Hampshire.

Our client is looking for a skilled and motivated individual who can demonstrate the ability to work in a diverse, standalone and hands-on role supporting a growing manufacturing operation and number of distribution partners.

Customer Service & Lens Supply Manager - Role

Developing effective relationships and communications within the team, with distributor partners & with external operations partners leading customer service.
Acting as the primary customer service point of contact with partners and customers and liaise with team members and labs as required
Ensuring delivery of high quality / on time product to distributors
Monitoring current and future product needs and identify supply/demand challenges & opportunities Managing procurement of products & services to support operations, including placing and following-up orders with our contract manufacturers
Supporting and monitoring manufacturing to meet distributor / customer demandCustomer Service & Lens Supply Manager - Requirements

Working knowledge of Ophthalmic lens supply chains
Excellent customer service skills
Willing to embrace new challenges and learn new skills to meet the broad nature of this roleCustomer Service & Lens Supply Manager - Salary


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