Pensions Technology Specialist

2 weeks ago


England, United Kingdom Induction Healthcare Group PLC Full time

This is an exciting opportunity to join the team at Induction Healthcare as a Customer Engagement Specialist (CES)
be a profitable business whilst building new revenue streams that will accelerate growth into the future.
be customer centric and commercial in everything we do.
Deliver product demonstrations, training sessions, and other educational materials to customers to enhance their understanding of product features, benefits, and best practices for utilisation.
Feedback: Gather and analyse customer feedback, insights, and usage data to identify trends, opportunities, and areas for improvement, and relay this information to relevant internal stakeholders.
Strategy Implementation: Assist in the development and implementation of adoption strategies, including creating personalised engagement plans for customers, tracking progress, and adjusting tactics as needed to drive adoption goals.
Maintain accurate records of customer interactions, feedback, and actions taken in our CRM (Salesforce), to inform decision-making.
Experience using Salesforce is desirable. Employment type Full-time

Industries Software Development
Referrals increase your chances of interviewing at Induction Healthcare Group PLC by 2x
Customer Support Representative - Fully Remote
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