Retail Assistant

4 weeks ago


Belfast, United Kingdom Virgin Media O2 Full time €12

Flexibility is essential in our stores, and you may be required to work additional hours as needed. As an O2 Retail Advisor, your main role will be to deliver outstanding in-store performance and customer care, while working together with your team to meet your stores wider goals. We will train and empower you to deliver this by getting to know the customers, understanding their needs, and recommending the best products and services to improve their digital lives.
You are a key player in creating memorable moments for our customers and helping our store thrive. Become an expert in all things O2, promoting our products, services, and brand.
Consistently meet store targets by creating tailored recommendations and sharing our Why O2? message.
Take ownership of your own performance and contribute to the overall success of O2.
Embrace opportunities for personal development with support from store leadership and O2 resources.
Training Experience an exceptional induction program that delves deep into all aspects of Virgin Media O2. Well talk to you more about this at your telephone interview.
Who we are Virgin Media O2 is the UK's fastest broadband network and one of the nation's most-loved mobile brands.
We build equity and inclusion into everything we do, so you can be your authentic self throughout your application journey with us.
Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively;
Self-motivated to hit agreed sales targets.
Competitive hourly rate of £11.81 + location allowance of £2,800 (pro rata where appropriate), with the potential to earn more through our accreditation programme.
~23 days annual leave and additional day off to celebrate your birthday, plus the option to buy and sell leave to suit your personal needs.
~ An excellent pension scheme, matching up to 10%
~ Employee BUPA medical cover, health care plan and life assurance
~ A host of Family Friendly policies e.g., As well as the benefits (check them out here) we also offer a wide range of support, rewards and tools all focused on helping you to prioritise what really matters

Once you've submitted an application, the next steps of the process if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview.
If the initial conversation goes well, we will book you in with the hiring manager for a comprehensive interview at the store.
Impress during the interview, and upon success, youll receive your offer to kick start your training and join our experienced and inclusive team
Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly tailor accommodations to ensure a smooth and inclusive experience for you.


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