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Night Concierge

4 months ago

Fulham Greater London, United Kingdom Thomas Webb Full time

Night Concierge (residential building)

Hours/shift pattern: 4 nights on, 4 nights off 19:00 - 07:00

Thomas Webb is currently recruiting for a professional Night Concierge to work at a prestigious residential building in the heart of West London.

The residential building comprises circa 400 apartments,with an underground carpark, landscape gardens and private gym for residents use and so the service standards required from the Night Concierge is 5 star

The Night Concierge shall be responsible for;

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Monitoring CCTV and conducting regular security checks.

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Assisting residents with inquiries, service requests, and any immediate needs.

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Maintaining a detailed log of incidents, activities and communications during the shift.

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Liaising with contractors regarding maintenance and repair works in communal areas

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Acting as the eyes and ears of the managing agent, reporting any significant ongoings at the building

The successful Night Concierge should meet the following criteria;

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Advanced English language skills, with the ability to communicate effectively in English with a variety of nationalities and backgrounds

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Good IT skills, with the ability to work confidently with email, microsoft office packages and building management systems

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Exceptional customer service skills and the ability to maintain a professional demeanour under pressure.

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Excellent interpersonal and relationship building skills.

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Please note that any applications that do not meet the candidate specification for this Night Concierge role will not be considered.

To apply for this Night Concierge position please submit your CV and covering letter, detailing your suitability for the role