Philanthropy Executive

3 weeks ago

United Kingdom The Trussell Trust Full time

The Trussell Trust are seeking a Philanthropy Executive to join our high-performingMajor Donor team. The Philanthropy Executive supports the work of the team with executive tasksand in managing the stewardship communications for a specific caseload tier of supporters.You will help to develop ourplans for working with this tier, liaising with the Individual Giving team to manage the donor journey between mid-value and the major donor caseload. You will co-ordinate a tailored programme ofstewardship communications and engagementhelping to build and deepen long-term relationships and secure income.

Role responsibilities

  • Stewarding a tier of donors to bring them closer to our work, planning and coordinatinga programme of one-to-many communications, asks and appeals as well as quarterly updates (to be used across the major donor caseload),thankingdonors, and helping to build understanding of the impact of their support.

  • Managing the philanthropy team inbox and providing first point of contact for enquiries and colleagues, fielding them to the relevant team members.

  • Co-ordinating with the Individual Giving mid-value team to effectively manage supporter journeys. Liaising with the Supporter Care team to ensure that contact records are accurate and data protection compliant, and that gifts are coded and recorded correctly on our database.

  • Supporting the Major Donor team with executive tasks such as keeping accurate records, liaising with external suppliers, assisting with comms creation in liaison with the Marcomms teams; sourcing relevant content for donor updates; assisting with mailings and invitations to events; using Salesforce to identify and qualify prospects and performing basic desktop research; producing briefings; producing reports.

  • Attending internal meetings and gathering information to ensure our team are abreast of developments across the organisation.

Person Specification

Technical skills and minimum knowledge:

  • Excellent communication skills, both verbally and in writing

  • A high level of numeracy and IT literacy, including proficiency using Outlook, Microsoft Office suite and video conferencing software.

  • A high standard of personal organisation and the ability to work on multiple projects, identifying conflicting demands and establishing clear priorities to meet deadlines

  • Ability to distil large volumes of information and detail into compelling and succinct communications using a variety of methods.

Behaviours and competencies:

  • Demonstrate a commitment to the values of the Trussell Trust

  • Demonstrate empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.

  • Diplomatic, with ability to forge positive working relationships

  • Naturally collaborative and flexible in your approach

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