Head of Information Technology Services

2 weeks ago


Cardiff, United Kingdom Peaple Talent Full time

Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day to day IT operations along with maintaining very high standards of IT service delivery safeguarding the IT infrastructure.

Role and responsibilities

  • Strategy Implementation: Execute and oversee the existing IT strategy in alignment with the firm’s goals, ensuring effective and timely delivery of IT projects.
  • Team Leadership: Manage and mentor a team of IT professionals, including the Service Desk Manager, Service Delivery Manager, and IT Security & Operations Manager. Foster a collaborative and high-performance work environment.
  • Service Desk Management: Ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices.
  • Service Delivery: Oversee the delivery of IT services, ensuring they meet business needs and comply with established SLAs. Implement best practices for IT service management and continuous improvement.
  • Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems. Ensure compliance with relevant regulations and manage operational risks effectively.
  • Stakeholder Engagement: Collaborate with senior management and other stakeholders to understand and address IT needs. Communicate IT developments and initiatives effectively across the organization.

Skills & Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience in a senior IT management role, ideally within the legal sector or a professional services environment.
  • Strong understanding of IT service management, IT infrastructure, and operations management.
  • Demonstrated ability to implement IT strategies and lead large-scale IT projects.
  • Excellent leadership and team management skills with a track record of developing high-performing teams.
  • Strong problem-solving and decision-making abilities.
  • Outstanding communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.

Benefits

  • Minimum of 25 days holiday plus bank holidays
  • Two Corporate Social Responsibility days
  • Birthday day off
  • Death in service equivalent to twice annual salary
  • Auto enrolment pension scheme
  • Hybrid working
  • Employee Assistance Programme
  • Discounts for local businesses
  • Professional fees paid (subject to requirement for your role)
  • Employee recruitment incentive scheme



  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function.This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...


  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...


  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...


  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...


  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...


  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the...


  • Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the...

  • Head of Technology

    2 weeks ago


    Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...

  • Head of Technology

    2 weeks ago


    Cardiff, United Kingdom Peaple Talent Full time

    Peaple Talent have partnered with a leading professional service company based in central Cardiff who are recruiting an experienced and Head of IT to lead their IT function. This critical role will support a team that serves approximately 750 members of staff, ensuring the smooth implementation of our existing IT strategy whilst successfully managing the day...


  • Cardiff, Cardiff, United Kingdom Michael Page Technology Full time

    About the OpportunityWe are excited to offer a unique opportunity for a skilled Head of Data and Analytics to drive data strategy, platforms, and growth within our Michael Page Technology team. This is an excellent chance to work on a major Data Transformation Programme and contribute to our organisation's success.The successful candidate will be responsible...

  • Head of Data

    1 week ago


    Cardiff, United Kingdom Michael Page Technology Full time

    Job DescriptionLeading Transportation organisation are seeking to hire a Head of Data & Engineering in this newly created role. You will lead a team of developers and analysts to provide a robust data platform on their journey to self-serve information, providing insight and analysis with the sole purpose of providing excellent service to customers. Outside...


  • Cardiff, Cardiff, United Kingdom Michael Page Technology Full time

    We are seeking a Technology Service Manager to join our team. As IT Operations Manager, you will be responsible for delivering IT Services by implementing and managing ITIL processes for service operations management and service improvement. This role involves overseeing the day-to-day service provided by the ICT Service Management team and ensuring that an...


  • Cardiff, Cardiff, United Kingdom Circle Group Full time

    As Head of Technology and Infrastructure at Circle Group, you will play a critical role in shaping the company's IT strategy and ensuring the efficient delivery of IT services. You will oversee a team of 15 IT professionals, providing guidance and support to ensure they meet business objectives.The ideal candidate will have extensive experience in IT...

  • Head of Data

    1 week ago


    Cardiff, United Kingdom Michael Page Technology Full time

    Leading Transportation organisation is seeking to hire a Head of Data & Engineering in this newly created role. You will lead a team of developers and analysts to provide a robust data platform on their journey to self-serve information, providing insight and analysis with the sole purpose of providing excellent service to customers. Outside of Data...

  • Head of Data

    2 weeks ago


    Cardiff, United Kingdom Michael Page Technology Full time

    Leading Transportation organisation is seeking to hire a Head of Data & Engineering in this newly created role. You will lead a team of developers and analysts to provide a robust data platform on their journey to self-serve information, providing insight and analysis with the sole purpose of providing excellent service to customers. Outside of Data...


  • Cardiff, Cardiff, United Kingdom Reed Technology Full time

    About the JobThis is an exciting opportunity to join Reed Technology as our Information Risk Lead. In this role, you will be responsible for managing our organisation's protective security efforts, including developing a strategic vision for protective security and maintaining compliance with relevant legislation and regulations.Job DescriptionYou will work...

  • Head Of Data

    1 week ago


    Cardiff, United Kingdom Michael Page Technology Full time

    Job Description Leading Transportation organisation are seeking to hire a Head of Data & Engineering in this newly created role.You will lead a team of developers and analysts to provide a robust data platform on their journey to self-serve information, providing insight and analysis with the sole purpose of providing excellent service to customers.Outside...

  • Head of Data

    2 weeks ago


    Cardiff, United Kingdom Michael Page Technology Full time

    Leading Transportation organisation are seeking to hire a Head of Data & Engineering in this newly created role. You will lead a team of developers and analysts to provide a robust data platform on their journey to self-serve information, providing insight and analysis with the sole purpose of providing excellent service to customers. Outside of Data...


  • Cardiff, United Kingdom People Solutions Full time

    **Head of Finance and Corporate Services**: £50,000 - £55,000 per year per year CF24 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We...


  • Cardiff, United Kingdom CV-Library Full time

    The Head of Datacentres and Cloud will take the reins of an established Technical department, in the Public Health Sector, and steer it to new heights with their innovative approach. The role will involve strategic leadership, managing the delivery of datacentres and cloud services, and ensuring the smooth operation of the technology infrastructure. Client...