Engineer Field Engineering

3 days ago

Guildford Surrey, United Kingdom Matchtech Full time

Looking for a field services engineer to help with Hardware/Software installs and maintenance of Healthcare technology.
This is an incredible opportunity to work for a forward-thinking care provider, who will support you to be the best you can be in your chosen field
Our continued employee development programs, internal training, and exceptional leadership will give you the ability to continuously develop yourself professionally while providing person-centred care.
You’ll be supported by an excellent team of professional and ever-developing co-workers who all identify and align with our values and ways of working.
We provide services to thousands of people nationwide with the objective of offering reassurance and support to older, disabled, or vulnerable individuals, allowing them to remain safely in their own homes.
We help people maintain independence by providing Technology Enabled Care (TEC) and a range of associated equipment that gives them the confidence of knowing that assistance is available at any time, 24 hours a day. Our care technology services provide peace of mind to clients and their families.
You will be responsible for installing, maintaining, and collecting all TEC equipment as outlined by the contract. This role ensures service users can live independently and safely with the support of TEC equipment.
Gain extensive knowledge of assistive technology, how it works, and how it supports people to remain safe and independent at home.
Develop and maintain good working relationships with a range of service providers to ensure effective communication for the benefit of service users.
Assist in research and testing of new equipment, including supporting project work.
Install and upgrade digital telecare equipment using handheld and power tools safely, including working with ladders.
Conduct service calls on existing equipment, fault-finding, and resolving issues; Provide interactive demonstrations of installed equipment to clients, ensuring confidence and understanding, alongside aftercare support and documentation.
Work confidently with vulnerable people with complex needs and disabilities.
Conduct risk and dynamic assessments for safety during installations and interactions, including manual handling and ladder work.
Empower accountability and performance.
Help people with empathy, courtesy, dignity, and kindness.
Educated to GCSE level (including Maths and English).
Full UK driving licence.
29 days holiday (inclusive of Bank Holidays), increasing to 33 days.
~ Continued professional development, training, and career progression opportunities.
~ Pension scheme.
~ Healthcare scheme.
~ Life assurance.
~ Cycle-to-work scheme.
~ Free eye tests.
~ Employee assistance program including free counselling.
~ Access to discount platforms.
~ Free uniform and DBS check.

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