Account Manager

3 weeks ago


Leeds, United Kingdom Anderselite Full time

Account Manager Role Overview:

Our client is seeking an experienced and dynamic Account Manager to maintain and develop a customer portfolio with a focus on new business and account management. The role will work closely with BD and Bid Teams in the North of England (Derby & Nottingham upwards) and candidates will ideally be based in and around Leeds.

Sales:

Achieve growth across all areas and ensure sales targets are monitored and met.
Manage a portfolio of key accounts and specialist projects, building strong and lasting relationships.
Collaborate with senior management to generate leads when appropriate.
Support the Sales Manager with PQQs, tenders, and significant projects.
Coordinate with Business Unit Management, Sales Manager, and Marketing Team to target the right customers with offers, promotions, clearances, and special offers.
Gather and share customer feedback regularly to enhance business efficiency and customer service.
Monitor competitors and share relevant sales information.
Customer Relationship Management:

Utilize the CRM system to manage all customer activities, ensuring all data and information are captured and maintaining a pipeline of opportunities.
Record all customer visits and calls in the CRM.
Network at industry events and exhibitions to benefit the business.
Address and resolve customer complaints promptly and professionally, involving all necessary departments.
Share success stories, including major wins, new accounts, high-profile orders, and tender successes, across relevant platforms to raise the business's profile.
Achieving sales targets.
Sales Manager
Internal Sales Team
Accounts Team
Proven experience and in-depth knowledge in sales.
Excellent time management and planning abilities.
This role requires a proactive and driven individual with a strong sales background, exceptional communication skills, and the ability to manage multiple responsibilities effectively.



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