Field Fire Service Engineer
1 month ago
Fire Alarm Service Engineer
Job Category: Engineering Operations Department
Location: East Midlands (Leicestershire, Northamptonshire, Derbyshire)
Working Hours: 8am to 5pm Monday to Friday
Salary: Depending on experience for the right candidate.
Holidays: 25 Days Annual Leave + Bank Holidays
Benefits: Workplace Pension / Smart Phone / Laptop Computer/ Training & Support
Call outs: Yes
Job Profile: To train to service and rectify faults on a variety of fire alarm systems, disabled refuge systems and emergency lighting systems. To help enhance and further develop our service business and work in a professional manner both as an individual and within our team.
Job Description: Typical daily duties include the following:
* Routine and annual servicing of systems.
* Responding to emergency breakdowns.
* Liaising with Customers and Staff (Internally and externally).
* General Administrative Duties.
* Communication professionally and confidently through written and oral communication.
* Proficient use of IT to record and update Company records.
* Interpret data ensuring attention to detail and accuracy.
* Ensure that workload is planned and prioritized in accordance with Company business needs.
* Always present a smart and professional appearance to customers and suppliers.
* Deliver flexibility in terms of working hours to meet the demands of the business.
Competencies:
* Attitude to Work - Have an excellent attitude and work ethic, being highly motivated and able to work effectively as part of a team and alone.
* Communication Skills - The ability to communicate with people at all levels, providing clarity and gaining trust.
* Team Skills - The ability to work with teams and individuals to ensure effective and professional working relationships are developed and maintained. Able to develop strong relationships with customers & colleagues.
* Customer Service Skills - The ability to both recognize and deliver excellent customer service, willing to go 'the extra mile' to provide customers with a lasting positive impression.
* Problem Solving Skills - The ability to identify and resolve problems in a manner that enhances the business and complies with legislation.
* IT Skills - The ability to use technology to save time and deliver a professional service.
All duties should be delivered in accordance with Company requirements and policies relating to standards, accuracy, customer service and team working #J-18808-Ljbffr
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