Customer Services Team Leader
2 weeks ago
Job Description Customer Service Executive
Department: Customer Service
Reports to: Development Manager
My client is dedicated to providing exceptional customer experiences. To develop and maintain an easy and enjoyable customer experience.
Customer Service:
- Assist customers by answering calls, recording incoming enquiries, and providing support.
- Handle sales order and invoice processing.
- Manage customer support tasks, including handling queries, and processing document and sample requests.
Compliance Support:
- Keep the supplier database updated and ensure supplier self-audits are accurate and up-to-date.
Bookkeeping:
- Oversee credit control to ensure smooth financial transactions.
Opportunities for professional growth and development.
- Competitive salary
Excellent communication and customer service skills.
- Familiarity with BRC standards and bookkeeping is advantageous but not essential.
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