UX Writer

2 weeks ago


United Kingdom Hello Lamp Post Full time

The Role We’re looking for an interactive storyteller to create user facing content for our conversational platform. You will share information, engage users and help clients achieve their goals. This is a great chance to immerse yourself in AI and help shape how we use it. The role suits a games writer, UX writer or technically minded linguist. We help companies, services and governments make cities more playful and people-centric. We create digital assistants for the real world. Our product is a unique chat-based platform that brings to life street objects (post boxes, park benches, parking meters and - of course - lamp posts). Users can access dynamic information on location, giving feedback and accessing services.

Interactive writing - use the Hello Lamp Post platform to create stories, engage citizens and bring to life objects and spaces with simple accessible language
Tone of voice - establishing content principles and systems to deliver experiences that achieve client goals
Client management - translating each client's objectives into text message conversations that offer rich experiences to communities around the world
Must have qualities
A love of language - You should be able to point to examples of your work online, either personal or professional
Passionate about tech for good - An enthusiasm for digital innovation and using technology for good
Self motivated - At your best in a remote working environment
An interest in user experience and accessibility
Professional writing experience or degree / equivalent
An experience with or knowledge of CRMs (Hubspot, Zendesk or similar)
Experience with Digital productivity tools (Trello, Slack, Google Workspace)

Competitive salary
Help shape every aspect of a fast growing brand from the ground up
Work with experienced creative and business leaders
Fast career progression shaped to your goals
Flexible working hours and remote working
Laptop provided



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