Senior Information Technology Support Engineer

2 weeks ago

London, United Kingdom TRIA Full time

Senior IT Support Engineer

Circa £35,000

Hybrid - Central London

A specialist technology company is on the market for an ambitious 2nd Line / Mac Support Engineer for their growing team. This is an exciting opportunity to work with a diverse clientele, from Non-Profits to Public Sector organisations and international clients.

This person will be responsible for the implementation, configuration, maintenance, and support of existing mac and windows environments. The right person will enjoy adapting to changing technology and staying at the forefront of leading IT systems and solutions.

On offer is the opportunity to work in a professional yet relaxed environment where your growth is a priority. Certifications in areas like Google Workspace, Azure, Okta, and the full range of Jamf products are on offer

Knowledge /experience required:

  • Minimum of 1 year experience in a Support role, supporting end users
  • Strong troubleshooting skills to including logging of issues and root cause analysis
  • Understanding of current macOS, Jamf, iOS
  • Some experience with Office 365 & Windows 11

The right person will be ambitious and enjoy providing an outstanding customer service on a daily basis.

If this is you get in touch today, I look forward to sharing the full details & job description.

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