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Quality & Compliance Manager

4 months ago


Ashford Kent, United Kingdom New Appointments Group Full time

Part-time Quality & Compliance Manager

We are supporting our well-known client in the insurance industry in their search for a Quality & Compliance Manager, on a part-time basis. You will be responsible for developing and maintaining the Quality Management System (QMS), in order to drive efficiencies and strive to continually improve business processes.

Part-time hours of between 18 to 22 per week, and there is flexibility around how you spread the hours, eg Monday to Friday to suit school times for instance, or work just three or four longer days. Whatever days you choose to work from Monday to Friday, you will be expected to join the monthly team meeting, which is generally on a Wednesday or Thursday. Salary is 30,000 full-time equivalent. Benefits include:

  • 26 days holiday (pro-rata'd down) + bank holidays (after probation you can buy or sell days)
  • Birthday off
  • Health Shield - Cash back plan and Death in Service
  • Free parking at all offices
  • Friday fruit delivery and one or two annual company trips a year

Duties to include:

  • Develop and maintain QMS documentation, perform QMS audits, and provide QMS training.
  • Ensure quality standards are met & ensure compliance to applicable regulations.
  • Prepare high quality audit reports to assist with system development and training.
  • Be an ambassador for quality processes & provide education, training & advice to all staff.
  • Understand the regulatory requirements of the company & ensure compliance.
  • Build and maintain effective working relationships.
  • Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, company compliance and other procedures.

It is an essential requirement of this role that the candidate has their own transport and a full, clean, UK driving licence, as you will be required to visit the other two offices in east Kent from time to time.

The ideal candidate will have:

  • A proven track record in developing & maintaining QMS systems
  • Experience of carrying out audits on a quality system
  • Strong research and analytical skills, and good maths & problem-solving skills
  • Effective and professional verbal and written communication skills
  • Excellent attention to detail and organisational skills
  • Good IT skills especially Microsoft Office, CRM systems, data systems etc
  • Able to manage own workload and able to work effectively under pressure
  • Great team working, build relationships through positive behaviours, honesty, & integrity.
  • Focus on continuous improvement, able to use own initiative
  • Commitment to quality & compliance with procedures/regulations
  • Own transport & full UK driving licence

Desirable attributes would be:

  • Experience in a regulated environment
  • Knowledge of insurance sector
  • Experience of ISO9001

Plain CVs in Word are preferred.

The role is subject to Disclosure and Barring Service (DBS) checks and CCJ checks.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. (url removed)

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