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Strategic Partner Manager
4 months ago
Strategic Technology Partner Manager
Our Technology teams are right at the heart of what we do. Surrounded by some of the best Technology specialists in the industry, you’ll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team. As a Strategic Partner Manager at Primark, you will play a pivotal role in driving global value-adding strategic partnerships that unlock opportunities for Primark beyond traditional avenues. Working between Ireland and the UK, and reporting to the Head of Strategic Technology Partnerships, you will be responsible for fostering efficient and value-driven relationships with global partners, focusing on one major strategic partner, influencing internal stakeholders, and ensuring maximum value extraction from those partnerships. What You’ll GetThe world is changing and it’s important we support our colleagues. People are at the heart of what we do at Primark so it’s essential we provide the right environment for you to perform at your best. That’s why we offer benefits that put you first Some of our benefits are:
- 27 days of leave, plus bank holidays and if you want, you can buy 5 more.
- Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.
- Primark Perks – Discounts with some local partner business to our offices
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day: Strategy & Policy:
- Contribute to and execute the Strategic Partnerships strategy, leveraging market insights and expertise.
- Conduct regular market reviews to inform strategic decisions, monitor partner performance, and identify market trends.
- Collaborate with Primark Technology leadership to identify areas of technology capability overlap and duplication.
- Drive value creation with strategic partners by fostering global relationships and identifying synergistic opportunities.
- Collaborate with partners to enhance the Primark colleague and customer experience through innovative solutions.
- Establish and maintain a collaborative framework with partner and internal stakeholders to achieve common goals.
- Build and maintain strong relationships with key stakeholders, ensuring effective communication and alignment of expectations.
- Design and implement performance frameworks for partners and ensure clear success factors.
- Mitigate commercial and financial risks associated with partner relationships.
- Manage and monitor demand and capacity.
- Manage the governance processes
- Provide oversight for commercial relationships with all Primark Technology partners.
- Ensure contract provisions support effective partner management and protect Primark's interests.
- Address service disputes and ensure compliance with partner contracts.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Share an engaging vision with the team, inspiring commitment, and enthusiasm.
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
- Bachelor’s degree in business administration, Technology Management, or related field (master’s degree preferred).
- Proven experience in strategic partnership management, preferably in a technology-focused environment.
- Strong understanding of commercial principles, contract management, and IT asset management.
- Proven track record of contract tendering and negotiations, and advanced partner management experience.
- Strong knowledge and understanding of project management methodologies, tools, and best practices. Experience with Agile and traditional project management frameworks is desirable.
- Excellent leader and trusted advisor with extensive experience of developing senior business relationships and shaping and underpinning business strategies.
