Manager - CEO Office
1 month ago
Have you ever wanted to work within the civil service? Are you confident in your administration and customer service skills? If so, then please read on as we are looking for Executive Office
Temporary until March 2025 subject to further extension Hybrid with two working days in the York office
There has never been a more exciting time to be working in active travel, and Active Travel England (ATE) is at the forefront of this high-profile agenda. Active Travel England is helping to deliver the Government's ambitious vision for half of all journeys in England's towns and cities to be walked or cycled by 2030. Joining ATE now represents a genuine opportunity to shape transport policy in a time when other wider considerations like transport decarbonisation and economic growth are central government priorities.
One of the core functions of ATE is its Inspectorate function, which supports local authorities across the country to develop high quality, safe active travel infrastructure. As the Inbox Manager & Administration Officer you will provide crucial support to the Inspectorate division and will need to be highly organised and adaptable, flexing to the demands of the work whilst ensuring that business critical tasks are completed to deadlines.
You will play an essential role in ensuring that all correspondence coming into Active Travel England for the attention of the Inspectorate is dealt with professionally and punctually, whilst also providing administrative support on day-to-day corporate activities.
Oversee the management of the Inspectorate designated internal inbox, working with Inspectors and the ATE Correspondence manager ensuring that all Inspectorate correspondence is received in the internal inbox and responded to appropriately in a punctual timeframe.
Work across the Inspectorate division to provide support on tasks which could include corporate reporting, financial reporting and payments, performance management, directorate communications and other core corporate functions.
Escalate urgent correspondence, tasks or issues as necessary.
Managing a Quality Service
Successfully deliver high quality outcomes that meet the customers' needs and gives value for money
Identify risks and resolve issues efficiently
Significant demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email and the Internet. (Previous experience working in the NHS or training and education environment
Understanding and knowledge of database systems. Responsible for maintaining one or more information systems such as a database, eportfolio, etc.
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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