Quality Management Executive
3 weeks ago
Customer Relations Executive Location: [Office-based, Remote, or Hybrid]
waEV-charge are a UK based EV charger manufacturer providing and installing EV charge points to domestic and commercial properties across the UK. Coming from a construction & engineering background, we believe in making the process of supplying and installing EV chargers as straight forward as possible supported by quality-built hardware, industry-leading software and unrivalled support services.
As a Customer Relations Executive, you will be instrumental in ensuring outstanding customer satisfaction and the efficient management of our B2C channels. Manage customer queries across various B2C channels such as phone, email, and chat.
- Order Management:
- Efficiently process customer orders into our order management system.
- Familiarity with order management systems.
- Ability to work independently and collaboratively in a remote or office environment.
- Casual dress code (smart dress for client meetings).
- Company events and bonus incentives.
- 26 holiday days
- Pension scheme
- Hybrid working (1-2 days in office per week)
- Annual performance bonus
Work Hours: Monday to Friday, 8:30 am to 5:30 pm
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