Field Service Engineer

2 weeks ago

London, United Kingdom Stryker Corporation Full time

Work Flexibility: Field-based Field Service Engineer - Permanent

Great opportunity to join our dedicated team of Field Service Engineers. Covers London region including North/West, East and Central London.

Company van for business use is provided. If you're an experienced medical devices engineer looking for new challenges in 2024, who enjoys working independently, can organise your day efficiently and enjoys interacting with customers, this could be the role for you

What you will do

The Field Service Engineer is primarily responsible to maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. He/she delivers technical assistance at customer sites and provides documentation to internal and external customers. This role is within Stryker ProCare Medical Division to provide support on following product categories.

  1. Advanced and Basic Life Support: Defibrillation and CPR devices
  2. Acute: Hospital beds, Patient trollies/stretchers, Temperature Management System
  3. Patient Transport: Power Load System and associated Patient Cots, Powered Chair - Ambulance Services

Essential duties & responsibilities:

  1. Repair and check Electronic / Mechanical Stryker products
  2. Complete Planned Preventive Maintenance (PPM) and calibration according to MDR on customer site
  3. Utilize software and technological tools to maintain proper records, and access technical information
  4. Assist the regulatory affairs department / customer to action product recalls, field safety notices and field action notices
  5. ...

What you need

  1. Educated to degree level in Engineering/Medical Electronics or equivalent, at least one of the following: Electrical / Electronic / Biomedical / Mechanical or HNC/HND in a technology subject with relevant experience
  2. Fluency in both spoken and written (technical and medical) English and local language
  3. Adequate IT knowledge (Microsoft Office, Oracle, Service Max, Outlook)
  4. 3 year hands-on experience in Medical electronics, combined with good mechanical skills
  5. ...

Who are Stryker

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces For more information, visit:

Travel Percentage: 90%

Work Flexibility

Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.

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