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Sales Operations Assistant
3 weeks ago
Sales Operations Assistant When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Sales Operations Assistant to join our expanding Sales Operations team in Nottingham Reporting into our Head of Sales Operations, you will support the Business Development department with the timely coordination of purchase orders, monthly services charges and repairs for our customers. With full training provided, you will have the opportunity to fully integrate yourself with our business processes and deliver exceptional service to both internal and external stakeholders. Our company culture is the foundation of our success, driving the way we behave, work, connect with our customers, support and develop our people. We are committed to creating an environment that fosters growth and development and where you can thrive both personally and professionally. If you are looking for a new opportunity where you can be part of a dynamic and support team, then we want to hear from you What you will be doing:
- Coordination of purchase orders and accurate data management on our company ERP system
- Produce accurate sales quotations and proposals for customers
- Support our Sales Account Managers and Consultants with query resolution
- Manage a small number of existing smaller accounts to ensure a high level of customer satisfaction
- Achievement of individual KPI’s relevant to the core elements of the role
- To use company price book and sales collateral effectively and accurately
- Provide administrative support to the wider Sales Operations function within Microlise
- Manage and support with incoming queries within the shared mailbox, responding in a timely manner and escalating where appropriate
- Demonstrable experience in a customer-focused business environment, within Sales Operations would be advantageous
- Experience utilising a Customer Relationship Management (CRM) system, such as SalesForce
- Aptitude for understanding how technology products and solutions solve business problems
- Excellent communication and negotiation skills, both internal and external, building trust and relationships quickly
- Results driven with experience working towards KPIs
- Able to work using own initiative with minimal supervision, where priorities may change throughout the day
- Driven with a desire to succeed and progress
- Well organised with the ability to prioritise appropriately and achieve deadlines
- Full support and training to ensure you are well equipped to succeed in your role
- Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 25 days holiday, excluding bank holidays, increasing with service
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Free Costco membership, 20% off EE mobile and line rental, and other local discounts
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
- Free Microlise Cresswell Racing Tickets, support British Superbikes
- Executive Box at Motorpoint Arena Nottingham
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