Chief of Staff, UK

Chief of Staff, UK & Ireland - Managing Director

Full time

State Street

Posted 1 day ago

Full Job Description

Across the globe, institutional investors rely on State Street tohelp them manage risk, respond to challenges through solutions, anddrive performance and profitability. We keep our clients at the heartof everything we do, and smart, engaged professionals are essential toour success.

Our commitment to maintain an environmentwhere every employee feels valued and able to meet their fullpotential infuses our company values. It’s also part of our commitmentto inclusion, development and engagement, and corporate socialresponsibility. You’ll have tools to help balance your professionaland personal life, paid volunteer days, and access to employeenetworks that help you stay connected to what matters to you. Join us.

Position Overview

This role willreport directly to the cluster head for UK and Ireland and plays acritical role in effectively managing the cluster daily. The Chief ofStaff (CoS) will offer strategic insights to the cluster head,facilitate communication with key cluster and group stakeholders andwill spearhead certain special projects of import to the cluster andglobally.

The CoS will act as the central coordinator for thecluster, providing management support to the country heads, providethem with assistance in strategic execution and driving results. TheCoS will also support strategic global initiatives across the cluster,foster collaboration and alignment between the countries, andfacilitate improved organizational performance.

In addition,the role will be the conduit for governance information across thecluster. The role will act as a key influencer and thought partnerensuring the cluster head is well prepared for all regulatory, boardand external stakeholder meetings. Part of the role will be focused onproviding adequate challenge providing a contrasting perspective whenneeded.

Responsibilities :

The role isresponsible to the cluster head for UK and Ireland to drive theexecution of the cluster strategy and growth plans across all productsand geographies; plus support the governance and oversight of thecluster.

At a high level, this includes:

• Align thestrategic plan for the cluster with the overall Investment Services,and Chief Commercial Office objectives and priorities, and monitoractionable items.
• Coordinate projects/initiatives andcommitments directly involving the cluster head and their keypriorities.
• Assist the head of client relationship andclient service transformation in driving execution within the program,plus independently own, lead or track special projects for thecluster.
• Elevate issues/challenges that could potentiallyimpact the execution of business strategy and/or key segment orcluster initiatives.
• Attend executive meetings tocontribute to the tactical priorities of the business. Provide followup as needed ensuring all cluster requirements are completed.
• Facilitate shared understanding of cluster strategy & prioritiesacross key stakeholders and enabling functions.
• Drivedevelopment and production of appropriate leadership OKRs.

Governance:

• Cluster strategy delivery – workclosely with global and cluster senior executives to execute strategicinitiatives in line with, or to exceed, the annual plan.
• Act as representative / proxy for the cluster head at necessarymeetings/ committees.
• Act as the cluster head’s deputy inproviding input into cluster/globally enhancing transversalinitiatives.

Communication:

• Create,manage and provide appropriate preparation material for all clusterhead internal & external speaking engagements, including personalbriefing notes.
• Act as focal point for cluster sponsorship(internal/external) events.
• Partner with the clusterleadership team to identify and drive a cluster employee engagementagenda.
• Serve as key member of the cluster leadership team;build strong relationships across the cluster leadership team andtheir leadership teams to drive an array of strategy executionefforts.

Managerial

• Demonstrate the‘Risk Excellence’ culture by establishing the tone at the top, throughpersonal accountability and ownership, education and awareness andreinforcing mechanisms.
• Maintain a detailed understandingof:The scope of the role’s managerial responsibilities; andThecompetence of the staff reporting to the role.
• Ensure thatthe team report/s have clear understanding of their reporting lines,authority levels, scope of responsibilities (including those delegatedto them and those they delegate), objectives, training and competencyrequirements, that progress is reviewed regularly in line with Companypolicy, and that staff are regulatory registered where appropriate fortheir role.
• Establish and nurture a culture of individualownership of tasks to embed a clear individual sense of accountabilityinto staff members’ behaviour in performing their roles.
• Ensure that the highest level of the Code of Conduct is displayed inyour own and staff behaviour.
• Establish and monitor systemsof control, delegated authority and escalation procedures so that thebusiness complies with internal policies and external regulations canbe managed effectively.
• Adhere to the delegation andoversight (management information and escalation) framework in theperformance of daily tasks. This includes taking proactive action toensure there is adequate production of management information that isfits for purpose, and issues are raised as appropriate.
• Establish and monitor an effective delegation framework to ensure thattasks are performed by staff members with appropriate capacity andauthority level (based on knowledge, skills and competence).
• Establish and monitor an effectiveoversight framework to ensure that issues are appropriatelyidentified, escalated and resolved. This includes:

  ensuring thatappropriate management information is received, considered andchallenged as appropriate at intervals proportionate to the risks; and

  that staff members have clear understanding of the escalationpath/principles.

What we look for

• The CoS will be highly resourceful, tenacious and possess strongcommunication, project management and analytical/financial skills
• Will have cross functional business experience
• The ideal CoS will be self-managed, retaina high level of focus, adaptability and be proactive.
• Theindividual will have a high level of integrity and demonstrate soundjudgment.
• Experience as a CoS will be highly preferred

Are you the right candidate? Yes

We truly believein the power that comes from the diverse backgrounds and experiencesour employees bring with them. Although each vacancy details what weare looking for, we don’t necessarily need you to fulfil all of themwhen applying. If you like change and innovation, seek to see thebigger picture, make data driven decisions and are a good team player,you could be a great fit.

About State Street

What wedo. State Street is one of the largest custodian banks, asset managersand asset intelligence companies in the world. From technology toproduct innovation, we’re making our mark on the financial servicesindustry. For more than two centuries, we’ve been helping our clientssafeguard and steward the investments of millions of people. Weprovide investment servicing, data & analytics, investment research &trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great workenvironment. Our benefits packages are competitive and comprehensive.Details vary by location, but you may expect generous medical care,insurance and savings plans, among other perks. You’ll have access toflexible Work Programs to help you match your needs. And our wealth ofdevelopment programs and educational support will help you reach yourfull potential.

Inclusion, Diversity and SocialResponsibility. We truly believe our employees’ diverse backgrounds,experiences and perspectives are a powerful contributor to creating aninclusive environment where everyone can thrive and reach theirmaximum potential while adding value to both our organization and ourclients. We warmly welcome candidates of diverse origin, background,ability, age, sexual orientation, gender identity and personality.Another fundamental value at State Street is active engagement withour communities around the world, both as a partner and a leader. Youwill have tools to help balance your professional and personal life,paid volunteer days, matching gift programs and access to employeenetworks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

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