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Clinical Service Manager for Surgical Support Services
4 months ago
A fantastic opportunity has arisen to provide a key operational leadership role at our Elective Hub based at Grantham Hospital.
As a key member of the specialty triumvirate team you are jointly responsible with the Clinical Lead and Matron for the provision of safe, effective and efficient services within your area of responsibility reporting to the Deputy General Manager.
The Clinical Services Manager (CSM) is accountable to the relevant Deputy General Manager, to support the effective and efficient operational management of the Directorate, ensuring delivery of high-quality patient care services and effective use of the resources available.
This may also include the effective co-ordination and, where appropriate, management of budgets (including income) and agreed performance objectives and contracts as well as working closely with Clinical Leads and various other stakeholders on business planning and the development and continuous improvement of patient care processes.
To manage the operational aspects of the specialties encompassing the management of all resources and the monitoring and achievement of agreed performance objectives within the context of National and Trust frameworks.
In conjunction with Clinical Leads and Matrons to consider, plan and implement change to ensure continuous service and efficiency improvements to enhance the patient care services provided by the Directorate.
Line Management of other members of the Directorate management support team as required.
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. Our Board have recently agreed a new vision statement - Outstanding Care Personally Delivered - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Please see the attached job description detailing the the main responsibilities of the Clinical Services Manager for the Grantham Elective Hub.
Evidence of CPD and commitment to future career development
Project Management
Quality Service improvement an Redesign
Experience within the Healthcare sector at senior management level
Experience of successfully operating against quality standards eg CQC
Proven track record of successful financial management
Proven track record of monitoring and delivering to healthcare targets
Experience of successfully delivering major service change projects and programmes within a healthcare setting
Performance management skills and experience
Experience of producing reports, data analysis and performance information
Experience of developing and implementing service plans, standard operating procedures, and business cases
Experience of reporting on complex performance management information
Experience of working within theatres/ surgical services
Knowledge of health service management, including change management and workforce redesign
In depth understanding of clinical governance management
Knowledge and experience of information governance and data protection
Ability to communicate at all levels verbally and in writing in a manner which is clear, fluent and persuasive
Creative thinker with solution focused approach to problem solving
Committed to creating high performing teams and services with a continuous improvement focus
Ability to commute across all four hospital sites on a weekly basis .
Grantham District Hospital
