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A LITTLE INFORMATION ABOUT US
Foods Connected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control and trading and planning management. Our software solutions are currently utilised by 10 of the largest food retailers in the world. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their business. At Foods Connected, we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy coming into the office every day working together and solving problems for our customers. Whether we are in the middle of a fast and intense development sprint, on a Teams call discussing our project statuses or enjoying a game of ping-pong or pool in the office, it is important to us that our employees are happy and delivering the best possible result for our customers. We're always keen to welcome talented individuals to join our expanding team in Northern Ireland. So if you're driven, with a passion for developing simple software solutions, creating great user experiences, designing scalable solutions for real business challenges and ensuring customer happiness then we're looking for you IS THIS SOMETHING THAT INTERESTS YOU? The Business Analyst will play a key role in the software development lifecycle and will collaborate across our Development, Implementation and Customer Success teams and customers. This position will specifically support the development of new Foods Connected products as well as updates for existing products. The Business Analyst will be heavily involved in documentation, testing, and training. You will gather feature requirements and assess the suitability of features for intended outcomes. Ensuring the release of effective, high quality product enhancements, you will document key decisions during meetings with engineers and lead testing efforts. Lastly, you will provide customers end-user and feature-based training, ensuring they are receiving maximum value from products. RESPONSIBILITIES:• Actively engage product owner or business SME to translate solution needs into actionable user stories.
• Facilitate and support product backlog management.
• Collaborate with development on reviewing user stories for understanding and scoring.
• Executing plans to test business and functional processes during product development and quality assurance testing.
• Performing implementation problem solving and troubleshooting.
• Attending meetings with engineers and business analysts, owning meeting documentation by capturing key decisions.
• Collaborating with content specialists, sales and marketing, business analysts, etc. to communicate product information.
• Conducting product training for new and existing users.
• Understand business implications of observations, interviews, and analyses.
• Craft polished written communications and deliver oral communications of findings and recommendations in an effective and efficient manner.
• Collaborate positively with project stakeholders to secure support and implement recommendations. Minimum Qualifications:
- Bachelor's degree in related field and 2 years' relevant experience;
- Or equivalent combination of education and/or experience.
• 4 years of relevant experience in business analysis-related roles.
• Prior experience working at a tech company or working with complex, enterprise-wide technology.
• Prior experience working at a software company or working with complex, enterprise-wide technology. Experience Required: To perform this job successfully, the Business Analyst should have experience with:
• Microsoft Office (Word, Excel, PowerPoint, Visio).
• Knowledge of SaaS application concepts and the SDLC.
• Experience with bug tracking systems (JIRA, Github).
• Collaboration and communication tools: Microsoft Office Suite and Teams. BENEFITS:
- Competitive Base Salary
- Employee Performance Related Bonus
- Clear Career Progression
- Flexible Working Hours
- Generous Holiday Package - 25 Days + 10 Public Holidays
- Secure Company Hardware
- Private Healthcare & Employee Wellness Classes
