Area Manager remote

1 month ago

London, United Kingdom Willis Towers Watson Full time

WTW has developed market leading Technology for its clients.
Geography subject matter experts are required within the geography sales / operational team to work closely with clients, client service teams and the business.The role also supports the regional business through consultation in respect to digital solutions for clients.The digital solutions will include both standard and custom service offerings that will ensure our clients’ needs are met. The role is accountable for improving adoption, continuous feedback and regional client/service team account management (to identify challenges and solutions to increase adoption).
Reporting to the GB Sales Leader with a dotted line to the RIC Programme Director, working closely with the Client Facing teams as a subject matter expert, this role is a key part to the digital transformation of a global financial services organization. This role is the first point of contact within sales/operations to provide support in the consultation process with our clients on RIC and our Core Models (on Risk IQ), usage, access and understanding of the platform and ensuring the benefits are realised within GB.
this will vary based on seasonal demands.
Leading and driving business use of the Risk Intelligence Central (RIC) and Core models (available on Risk IQ).
Maintaining an understanding of the Corporate Risk and Broking stack and end to end connectivity. Providing effective support to Client Teams to win new business and to realise the proposed benefits to the client and WTW.
Preparing/responding to RFP’s, presenting to clients/prospects together with account team. providing thought leadership on business related use/application of the tools.
Responsible for working in collaboration with other RIC and Core Analytical Colleagues globally to share best practice and identify how the tool can be improved based on business needs.
As required, lead on the execution of client contracting for Risk IQ
Develop local knowledge of business process forums to influence changes to any processes.
Communications & Training

Consider local nuances and be responsible for adjusting the message accordingly. Identify local communications channels to be used to support awareness and adoption (Town Hall, monthly meetings, local newsletters etc.).
Responsible for overseeing training to all users in collaboration with the appropriate regional leads.
Exploit local knowledge available in each geography to focus on the unique selling factor that differentiates WTW from their regional competitors.
Experience in direct client account interaction and management within the Insurance sector.
Understand analytical processes and financial indicators and parameters.
Ability to facilitate interactive workshops with clients and business colleagues.
Knowledge of how current and evolving Technology differentiates our client value proposition, whilst maintaining an understanding of the end-to-end digital ecosystem with WTW's Corporate Risk and Broking segment.
We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
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