Account Handler Account Handler

2 weeks ago

Sunderland Tyne and Wear, United Kingdom HIBL Full time

Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.
IBA Account Handler
Lakeside
Responsible for dealing with the clearance of outstanding balances and query resolution on the assigned accounts or activities
Meeting Key Performance Indicator (KPI) targets set
Experience of 1-2 years in an Admin/Accounts based role.
Experience of IBA/Credit Control/Accounts Payable useful, but not essential.
Full training will be given. 
Assist with the reconciliation of accounts to markets and clients, as required
Ensure all outstanding accounts are chased appropriately
Escalate issues where necessary for resolution or direction in line with set policies and procedures.
Develop strong relationships with the Business Units, Suppliers & Markets
Undertake other duties and ad hoc tasks.
Complete on-line training modules and CPD log within specified time frames
General Accounts Administration
Microsoft – Outlook, Word & Excel - Intermediate
We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Permanent From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.
IBA Account Handler
Lakeside
Responsible for dealing with the clearance of outstanding balances and query resolution on the assigned accounts or activities
Meeting Key Performance Indicator (KPI) targets set
Experience of 1-2 years in an Admin/Accounts based role.
Experience of IBA/Credit Control/Accounts Payable useful, but not essential.
Full training will be given. 
Assist with the reconciliation of accounts to markets and clients, as required
Ensure all outstanding accounts are chased appropriately
Escalate issues where necessary for resolution or direction in line with set policies and procedures.
Develop strong relationships with the Business Units, Suppliers & Markets
Undertake other duties and ad hoc tasks.
Complete on-line training modules and CPD log within specified time frames
General Accounts Administration
Microsoft – Outlook, Word & Excel - Intermediate
We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Permanent About Us
In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. A minority external investor with a long-term outlook
3 friends (and a dog)
A commitment to building a business with independence enshrined in its fabric
Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. Howden Group is an independent, global insurance group headquartered outside North America, comprising:

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