Customer Service Coordinator

2 weeks ago

Warrenpoint Co Down, United Kingdom Saica Group Full time

Job Description Customer Service Coordinator

Contract: Full time, permanent.
Benefits: Pension scheme, attractive remuneration package, subsidised canteen, free parking, plant bonus scheme.

Saica is one of the leading European players in the development and production of recycled paper for corrugated cardboard with a production of 2.With more than 10,000 employees across Spain, France, Italy, Portugal, UK, Ireland, Turkey, Luxembourg, The Netherlands and The USA, Saica Group has four business divisions: recycled paper production for corrugated cardboard (PAPER), recyclable materials recovery (NATUR), production of corrugated packaging (PACK) and flexible packaging (FLEX).

Sustainability at Saica begins with our values – we care, we value and we challenge.

We are now recruiting for a Customer Service Coordinator to join our team in Warrenpoint

Customer Service Coordinator – Responsibilities:

a number of customer accounts within the department.
delivery and stock management of all components for each account.
with customers by various methods, ensuring at all times that high standards of customer service are met.
with all internal departments, as well as External Sales, Technical Reps, suppliers and finance service centre.
hoc duties such as project work, processing complaints, resolving invoice queries, etc.

customer service skills.
to work as part of a team, in a busy office, working to tight deadlines.
IT skills – including MS Office. have recently implemented SAP in Customer services therefore previous working knowledge of SAP would be advantageous

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