Head of Quality

2 weeks ago

Liverpool, United Kingdom Surface Transforms Full time

Head of Quality

Who are we

Surface Transforms are experts in the development and production of carbon-ceramic materials and the UK’s only manufacturer of carbon-ceramic brakes for automotive use. Surface Transforms' unique patented Carbon-Ceramic technology provides the ultimate braking performance for road and track.

Here at Surface Transforms passion is at the heart of our brand. As a team we refuse to accept the impossible. We know that impossible only means that we haven’t found the solution yet. Your role at Surface Transforms is yours to steer – toward opportunities and away from risks. You have the power to shape your role and we cannot wait to see where you take us and we’ll take pride in supporting the future you chose to build at Surface Transforms.

We are looking for an experienced Head of Qualityto join our established Quality team. The Head of Quality will hold overall accountability of Quality, being responsible for developing, managing, and continuously improving the quality management system, whilst ensuring compliance with customer, regulatory and statutory requirements. As a member of the SLT, you will also be a champion for six sigma and problem solving within the wider organisation.

What you’ll be doing as our Head of Quality:

Quality Monitoring:

• Investigates and defines projects to improve quality and accuracy, reduce cost of poor quality.

• In depth knowledge of SPC and control plans to act on data in the pursuit of a Right First Time culture within the organisation.

• Project management experience to create and deliver strategic objectives in line with VOB/VOC.

Leadership:

• Engage empower and enthuse staff to support the operations in line with customer acceptance criteria.

• Implement changes to enhance Quality, reduce scrap, and enhance company reputation.

Compliance and Regulations:

• Ensure that the process complies with relevant industry regulations, safety standards, and quality standards.

• Stay informed about regulatory changes and update processes as necessary.

Documentation and Training:

• Maintain accurate and up-to-date project and problem solving documentation, including Manufacturing Technology Roadmap.

• Train and accredit employees in the Lean Six Sigma tools and techniques from Yellow to Black Belt.

Problem Resolution:

• Champions problem solving across the business by leading and mentoring as per business requirements.

• Investigate root causes and implement corrective actions using DMAIC and other problem solving methodologies.

Customer Communication:

• Leads communication with customers to present robust quality control measures.

• Communicate process updates, changes, and performance metrics to relevant stakeholders.

Budget Management:

• Create business cases for investments using DMAIC, including cost control and cost reduction initiatives.

Continual Improvement:

• Champion and embed a culture of continuous improvement and encourage employees to contribute ideas and suggestions via Kaizen. Champions management of change to govern change within a process.

The Skills, Knowledge and Experience you will need as our Head of Quality:

  • Strong leadership, communication and problem solving skills
  • Auditing and Regulatory experience within Automotive industry
  • Lean Manufacturing Techniques and ISO/QMS experience
  • Manufacturing experience from Automotive, Heat treatment or Aerospace industries
  • Knowledge of Quality Management Systems
  • MS Office 360, Statistical process control such as Minitab

Need to have:

  • Degree qualified in a relevant subject
  • 5 years proven experience in a Quality leaderrole
  • Auditing experience including IATF and routine customer audits
  • Experience of leading a team of 5+ members
  • Automotive manufacturing experience

Nice to have:

  • Six Sigma qualification
  • Leadership and Management qualifications

You’ll have these personal attributes:

  • Problem Solving
  • Communication and Interpersonal Skills
  • Attention to Detail
  • Adaptability
  • Leadership and Decision-Making

What we’ll give you in return:

  • Attractive salary
  • Discretionary annual bonus
  • Eligible to participate in our Long-Term Incentive Plan (LTIP)
  • 25 Days Annual Leave + Bank holidays
  • Extra day Annual Leave for your birthday
  • Private health care
  • Enhanced pension
  • A confidential employee assistance helpline covering physical and emotional support
  • Death in service scheme
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