Financial Services Representative

2 weeks ago


North East England, United Kingdom MTrec Ltd Full time

Immediate start date.
* An opportunity for a permanent job, after the temporary assignment.
* Great team culture.
* Any support required is provided.
They are currently looking for a Polish Speaking Customer Service Advisors to join their team, initially on temporary basis for a 3-6-month period. Providing professional and efficient customer sales and service in all duties
* Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements
* First contact resolution of customers and client's queries, requests, orders and complaints
* Match and sell our products or services to our customers with confidence whenever possible, by cross or up-selling to appropriate products
It is essential you are fluent in written and spoken Polish and English.
* Any previous customer service experience would be preferred.
* Good telephone manner with a clear speaking voice
* Flexible to work at all times including evenings and weekends. You will work 5 days out of 7 - Monday to Sunday, and on a shift pattern, from 08:00 to 20:00, though generally 8-hour shifts #J-18808-Ljbffr



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