Trainee Customer Consultant

3 weeks ago


Bolton Greater Manchester, United Kingdom Recruitment Revolution Full time

Ready to join the largest car company in the world?
Enjoy building and retaining strong relationships with customers
+ Have strong communication skills
+ A team player who enjoys helping and supporting others
+ Passionate about the automotive industry and want to work in the world’s biggest manufacturer
If you are an individual who has some customer service experience and is ambitious, keen to learn, and dedicated, we want to hear from you
Trainee Service Advisor – Entry Level
42 Per Hour
Plus Contributory Pension, Employee Car Scheme, Discounts, Training and on-going development, Opportunity for career progression, plus other excellent benefits/incentives
As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere.
From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Over the last 55 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.
The Trainee Service Advisor Role:
Customers will spend more time with the service department than sales during the life cycle of their vehicle. Our service team builds and retains long-term relationships with customers and provides a seamless journey that is defined and led by the customer.
As a Trainee Service Advisor, you will be in a key customer-facing position. Meeting and greeting service customers
+ Booking customer’s cars in for service/MOT
+ Co-ordinating the movements of the customer vehicles through the service centre
+ Following up on service customers and general administration tasks
Previous customer service experience
+ Flexible, proactive and hard-working
+ Good IT skills (MS Word, PowerPoint and Excel)
Discounts on vehicle repairs
+ Employee Car Scheme
+ A pension that pays
+ Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays.
+ Fantastic future career opportunities and development
+ Industry leading training
+ Support and Mentoring
+ Ready to join the largest car company in the world?
Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.
Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.
As you might expect you maybe contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Phone Number:
*We may contact you by email, text or telephone. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice for further details.



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