Brokerage Officer

2 weeks ago

London, United Kingdom Coyles Full time

One of our local authority clients are currently recruiting for a Brokerage Officer. This is a temporary contract for 1 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The post holder reports directly to the Senior Broker and is responsible for securing and setting up packages of care and support from within the local marketplace for adults with assessed care needs. This team are also responsible for any contracting activities required as a result of the commissioning process, generating the appropriate contract, Service Level Agreement and requisition, and overseeing payments for services and authorising expenditure. In addition, this role provides advice, guidance and source services for self-funders as a paid service. Duties and Responsibilities

  • Technical brokerage specialist, aligned to a designated portfolio of services (LD, MH & Day Care Services, PD & PD). Act as the primary interface between providers and the Council for sourcing services based on the aspirations and needs of the service user.
  • Ensure packages of care and support are set up that can meet the aspirations and needs for the Service User, through call-off processes from established framework agreements, commissioned services, spot purchasing, and direct negotiation (as appropriate).
  • Provide advice, guidance and sourcing services for self-funders as a paid service.
  • Lead negotiations with providers in accordance with guidance given by the Partnership, Strategy and Transformation team, Commercial team and Brokerage Lead and agree any variations to fees and payment arrangements. Ensure placement and package costs are within agreed rates, alongside securing value for money and a high standard service for service users and the Council.
  • Work with ASC Operational teams, and relevant professionals, to prioritise and monitor cases that have been approved and broker services in a timely and effective fashion, accurately reflecting the requirements of the Care Plan. Ensure all relevant processionals are kept informed of progress for sourcing services.
  • Where appropriate, liaise with service users and their families to discuss and prioritise requirements to inform sourcing approach, to keep them informed of progress and to finalise arrangements for care arrangements to commence, change or terminate.
  • Resolve supplier queries and where required, support onwards referral and handover to the appropriate team.
  • Ensure contracts and Service Level Agreements are signed, returned and implemented appropriately.
  • Maintain detailed records and systems for monitoring vacancies, allocations and placements across ASC to ensure utilisation and costs effectiveness is achieved.
  • Develop and maintain good working relationships with service providers.
  • Support, monitor and enforce sector wide service performance improvement and transparency.
  • Support any necessary action required to manage suspensions or provider failure that will impact service delivery.
  • Maintain up-to-date knowledge of services, service providers, market demands and any relevant regulations or good practise.
The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd

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