Internal Account Manager

1 month ago

Tewkesbury Gloucestershire, United Kingdom Rubix Full time

With turnover of €3 billion in 2022, RUBIX is the largest supplier of industrial maintenance, repair and overhaul (MRO) products and services in Europe. Our 8,500 makers and doers, based in 750+ locations across 22 countries offer specialist expertise in specifying, providing and installing an unrivalled scope of industrial parts, with a tailor made service to all customers.

Matara UK Limited is one of three businesses within our Motion Control & Automation (MCA) Specialist division.

Founded in 1995 and acquired by RUBIX in 2020, Matara works hard to deliver an unbeatable range of bespoke pneumatic and linear automation products, backed up with technical expertise, market leading value and a clear commitment to customer service.

Main Tasks and Deliverables:

Maintain regular contact with your designated portfolio.

High volume of outbound calls.

Provide customers with information and guidance on relevant Rubix and Matara products and services.

Gain intelligence on requirements of the customers and then insert this onto CRM system.

Following up on customer enquiries and quotes from customers and completed within a timely manner.

To carry out data inputting and admin tasks as operationally required.

Key Stakeholders:

Managing Director

Business Development Manager

Suppliers

Customers

Skills and Experience:

Essential

Curious and persistent: These roles are about finding out information and using it to create opportunities. Someone who enjoys asking why, a lot, will enjoy this job. The same applies to learning of all kinds.

Target orientated: These roles are about winning and beating your previous best. If you are competitive and motivated by doing a little bit better and a little bit more every day you will thrive in this role.

Resilient: Any sales role will have its setbacks. Most of the time you'll be speaking to professional kind-hearted people, just like you, but sometimes people can be rude and dismissive. This job is for someone who can take a setback, but still get back on it.

Team player: We've designed this role to be a working partnership between you and a small team who are based in the field.

Persuasive communication: Working as a partnership you need to be able to communicate effectively about what's happening across the customer base with each other. You'll also need to be able to sell effectively on the phone, relish Video Conference selling, explaining clearly and concisely how Matara will help their business.

Good PowerPoint skills and written communication skills are also essential.

Basic IT skills: Able to use and pick up Microsoft packages. Good Excel knowledge is an advantage.

Desirable:

1.Market and Value Proposition

2.Talent Management

3.Knowledge of engineering or manufacturing industries not essential

4.Previous telesales experience

JBRP1_UKTJ

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