Technical and Quality Manager

2 weeks ago

United Kingdom Lily's Kitchen Full time

Love to work at Lily’s Kitchen?
Technical Quality Manager

Reporting Line: - Head of Quality

Lily’s Headquarters: - Goodge Street, Fitzrovia (with hybrid working between the office and working from home)


Equality and Inclusiveness at Lily’s Kitchen: -

At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets).

We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunities employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

This is a hybrid role, with a mix between being out on average 2 days per week (x1 day on site with suppliers, x1 day in our beautiful central London office (Goodge Street)) and the rest working from home.


Your place at the Lily’s Kitchen Table: -

As a certified B Corporation and leading Premium Pet Food brand we are looking for an individual to join the Lily’s Kitchen team, to be an integral part of our mission to be a force for good and top of the leaderboard in premium performance – for the communities we work in, the suppliers we partner wit, and in our treatment of the environment as part of the Quality Team.
A part of this big agenda involves collaborative working across all areas of the Lily’s Kitchen business to identify best practice, share good ideas and create an environment where Quality is considered integral to all decision making.

We are looking for an individual who puts quality standards at the forefront of all decisions, activities, and actions they make. Someone who understands the importance of achieving the finest quality standards to deliver only the best to our customers on a consistent basis. A person who takes pride in ensuring that quality is never compromised and works with the Lily’s Kitchen team on continuous improvement to deliver that goal.
Our purpose is to feed more pets proper, natural food and we are committed to ensuring our quality keeps up with the commercial growth expected.
You will be the specialist in supporting the quality team with the technical requirements of the business, ensuring that the brand constantly delivers safe, high-quality food for pets.

You will be able to analyse and interrogate complaints data for trends and identify opportunities for improvement utilising reviews of non-complaint driven intel such as reviews.
You will be the primary technical support for any brand-new innovation projects.
Supplier Management

You will be confident in monitoring performance by gathering relevant data and producing statistical reports.
Populating data as part of the Supplier Management Quarterly Reviews reports and attendance at supplier Quarterly Reviews.
Lead regular meetings with supplier quality teams.
A confident traveller who will independently regularly visit factories and work with them to instigate best practice and ongoing improvements to quality processes.
Problem solves any areas of concern identified from monthly reports and complaints logs.

Testing Protocol

Prepare third party sampling with the support of the QC function as part of business annual sampling programme.
You will have experience in dissecting data to ensure on pack and FEDIAF compliance.
You will take a seat at the table of the Technical Committee group as Lily's Kitchen Representative for UK Pet Food


You will be responsible for managing internal and external relationships to accelerate positive change within the pet food industry:
You will feed into the KPI process with our suppliers, setting annual targets with our key suppliers to ensure they are continually improving on Quality and striving for continued success and brand trust.

This is a new role to further enhance our Quality Function. This role also leads quality in our new product development.
You will regularly visit our suppliers and work with them to instigate best practice and ongoing improvements to quality processes in production & constant improvement in finished goods.
Management of third-party external laboratory relationships as part of our due diligence process to ensure continued safe production of pet food.


A Technical Qualification in Food or Feed Safety, particularly favourable is experience in the Feed Sector.
At least five years of quality management experience and a track record of supporting businesses on their quality agenda.
Experience in QMS implementation, HACCP and Trade Associations promoting good food quality business practice.
Report writing skills and trend analysis, a whizz on excels and graph populating.
You are comfortable working with various pet food products using sensory skills with strong attention to detail and commercial acumen to provide brand confidence.

Experience of working remotely in a Quality function with a variety of Manufacturing processes and locations
And it goes without saying, you should have a real passion for pets

You will be part of the Quality team with focussed areas of responsibility to ensure a holistic Quality team that delivers the standards and trust required for a fast-growing, much-loved premium brand.
The team functions will include dedicated stakeholder relationships and the opportunity to introduce better ways of working with suppliers and collaboratively with other Lily’s Kitchen teams.

At Lily’s Kitchen we believe that everyone should enjoy their time at work. Working: flexitime, working from home, part-time working, flexible support, faith based public holidays
for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you.
Our team’s health and wellbeing is very important to us and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme).
our community: with a volunteering allowance we can give back to causes we are passionate about.

  • Technical Quality Manager

    3 weeks ago

    United Kingdom b3 jobs ltd Full time

    Interim Technical and Quality Consultant Day Rate £300 - £350 Oxfordshire The company This role is working for a fast-growing and highly respected ambient food manufacturer, a world-class leader within their market sector. About the Interim Technical and Quality Consultant job The purpose of your role will be to lead the technical and quality team,...

  • Junior Technical Consultant

    2 months ago

    United Kingdom Business Data Quality Ltd Full time

    The Junior Technical Consultant/Technical Analyst is responsible, as part of the team, for all activities associated with the delivery of services to BDQ’s clients from the point at which an order is placed. The role usually reports to the Senior Technical Consultant or Technical Consultant on each assignment. The role also includes support to the...

  • Quality Assurance Manager

    7 days ago

    United Kingdom Silven Recruitment Full time

    Rate: Day Rate (Apply online only) p/d Job Advert: Interim Technical/Quality Manager Are you an interim food safety specialist looking for your next role? An established food manufacturer with a long-standing history of producing market-leading products is experiencing a surge in orders. They specialise in multi-component meals for retail and are seeking...

  • Quality Assurance Manager

    7 days ago

    United Kingdom Silven Recruitment Full time

    Rate: Day Rate (Apply online only) p/d Job Advert: Interim Technical/Quality Manager Are you an interim food safety specialist looking for your next role? An established food manufacturer with a long-standing history of producing market-leading products is experiencing a surge in orders. They specialise in multi-component meals for retail and are seeking...

  • Interim Technical/Quality Manager

    7 days ago

    United Kingdom Silven Recruitment Full time

    Location: Nationwide (expenses paid) Rate: Day Rate (Apply online only) p/d Job Advert: Interim Technical/Quality Manager Are you an interim food safety specialist looking for your next role? An established food manufacturer with a long-standing history of producing market-leading products is experiencing a surge in orders. They specialise in...

  • Interim Technical/Quality Manager

    7 days ago

    United Kingdom Silven Recruitment Full time

    Location: Nationwide (expenses paid) Rate: Day Rate (Apply online only) p/d Job Advert: Interim Technical/Quality Manager Are you an interim food safety specialist looking for your next role? An established food manufacturer with a long-standing history of producing market-leading products is experiencing a surge in orders. They specialise in...

  • Interim Technical/Quality Manager

    3 days ago

    United Kingdom Silven Recruitment Full time

    Location: Nationwide (expenses paid)Rate: Day Rate (Apply online only) p/dJob Advert: Interim Technical/Quality ManagerAre you an interim food safety specialist looking for your next role?An established food manufacturer with a long-standing history of producing market-leading products is experiencing a surge in orders. They specialise in multi-component...

  • Assistant Quality Assurance Manager

    3 weeks ago

    United Kingdom Technical Network Recruitment Ltd Full time

    Assistant Quality Manager Telford £60,000 Technical Network are leading a search for an automotive manufacturer based in Telford. Are you a seasoned Senior Quality Engineer with a strong background in the automotive industry? Are you well-versed in Core Quality Tools and have experience with IATF 16949 audits? If so, we have the perfect opportunity for...

  • Quality and Technical Author

    1 day ago

    United Kingdom Aberdeen Appointments Agency Full time

    Our Client is looking for a Management System Technical Author In this role you will be responsible for the governance and quality of the company Management System, including the production, editing, quality assurance and publishing of controlled management system documents in accordance with our Client’s Management System work processes and procedures....

  • Quality, Technical

    2 weeks ago

    United Kingdom Aldena Associates Ltd Full time

    Responsible for QA, calibration and verification monitoring the compliance of QMS procedures 13th May, 2024 Quality, Technical & Compliance Officer Laindon - Essex   Responsibilities include but not limited to: To carry out quality assurance auditing, calibration, verification etc. and related quality assurance tasks on a routine basis. Develop and...

  • Technical Manager

    3 days ago

    United Kingdom Pinnacle Recruitment Ltd Full time €50,000

    Home » Construction » Technical Coordinator – West London An Established, dynamic Residential Developer with a strong reputation within the construction industry who specialise in delivering quality homes across the South East of England. Offering bespoke design and build projects in exclusive locations, including a multi-million pound mansions. Due...

  • Quality Administrator

    1 month ago

    United Kingdom Pick for Britain Full time

    Quality Administrator / Technical Administrator / Quality Systems Administrator Cheddar, Somerset Office Based Part Time – 3 days a week C18,000 My client, a successful and expanding food company is seeking a Part Time Quality Administrator / Technical Administrator to work at their modern site in Somerset. This is a newly created role that will...

  • Technical Manager

    4 days ago

    United Kingdom Bennett and Game Recruitment LTD Full time

    Technical Manager - Required for our client to join their specialist Civil Engineering contracting business based in West Sussex. The Technical Manager will be working on a prestigious within the Heavy Civil Engineering Sector. The company that Technical Manager will be working for are a well-established Civil Engineering contractor, whom work on projects...

  • 24N/QUAL - Quality AND Technical Writer

    2 months ago

    United Kingdom Randox Laboratories Full time

    Quality and Technical Writer - (Job Ref:24N/QUAL) At Randox, we are seeking an experienced Quality and Technical Writer to join our team, the ideal candidate will be responsible for producing high-quality technical documentation, that is accurate, concise, and easy to understand. As a quality and technical writer, you will work closely with cross functional...

  • Quality Manager

    1 month ago

    United Kingdom EVera Recruitment Full time

    We have an exciting role for a Quality Manager who will join our client’s team, a developer of electric vehicles whose mission is to bring real engagement and emotion to driving electric performance cars. The successful candidate will provide quality leadership for the entire enterprise, with end-to-end responsibility for the entire life cycle of all...

  • Technical Supervisor

    1 week ago

    United Kingdom ETS Technical Full time

    Technical Supervisor & Inspector (EWI, Cavity Wall & Loft Insulation) - Home-based in Greater London/M25 area A new vacancy for a Technical Supervisor & Inspector (BUILDING INSULATION) with leading provider of auditing & inspection services for the Construction industry. Home-based in the Greater London/M25 area, the Technical Supervisor & Inspector...

  • Building Insulation Specialist

    4 weeks ago

    United Kingdom ETS Technical Full time

    Building Insulation Specialist - Technical Inspector (EWI, Cavity Wall & Loft Insulation) - Home-based in UK South or Midlands A new vacancy for a Building Insulation Specialist - Technical Inspector with leading provider of auditing & inspection services for the Construction industry. Home-based in the UK South or Midlands region, the Building Insulation...

  • Building Insulation Specialist

    7 days ago

    United Kingdom ETS Technical Full time

    Building Insulation Specialist - Technical Inspector (EWI, Cavity Wall & Loft Insulation) - Home-based in UK South or Midlands A new vacancy for a Building Insulation Specialist - Technical Inspector with leading provider of auditing & inspection services for the Construction industry. Home-based in the UK South or Midlands region, the Building Insulation...

  • Quality Manager

    3 days ago

    United Kingdom EVera Recruitment Ltd Full time

    Posted on behalf of McMurtry We have an exciting role for a Quality Manager who will join our client’s team, a developer of electric vehicles whose mission is to bring real engagement and emotion to driving electric performance cars. The successful candidate will provide quality leadership for the entire enterprise, with end-to-end responsibility for...

  • Technical Manager

    1 month ago

    United Kingdom Service Care Solutions Full time

    Our client an established and growing Food Manufacturing / Processing business are currently looking to recruit an experienced Technical Manager with a food industry background. As Technical Manager you will have key responsibility for: Act as the technical and compliance contact for customers, service providers and a growing team Advise the product...