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Service Security Engineer

1 month ago

Ipswich Suffolk, United Kingdom Complete Security Recruitment Full time

Complete Security Recruitment are recruiting for a Fire and Security Service Engineer in Ipswich. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so.

Perks:

Door to door travel
25 Days Holiday + Bank Holidays
Annual pay rise
Private use of company vehicle
Overtime readily available
Responsibilities :

Maintain Security Systems in your assigned area.
Respond to service calls on all types Security systems in line with current standards and customer requirements.
Plan and respond to routine and re-active call visits in your area.
Maintain effective communication with customers when planning site visits.
Maintain your stock levels with support from the Stores team.
Attend training sessions as and when required.
Attend Engineering team meetings as and when required.
Identify any personal training and development needs to help you provide the best possible customer service.
Systems used are:
Intruder: Galaxy, Texecom, Aritech
CCTV: Hikvision, Axis, and generic Analogue Systems.
Access Control: Paxton, BPT, ACT Experience and Certifications Required:

Technical background in the electrical / electronic industry.
Good all round knowledge of Security Systems.
Experience of front line customer contact preferred.
Excellent organisational skills.
Professional and presentable at all times.
Be able to deliver exceptional customer service.
ACE - Attitude, Commitment & Effort key to progression. This is an opportunity to join a company that are dedicated to training and progression of their team