Remote Quality Lead

2 weeks ago

United Kingdom Opus Talent Solutions Full time

Title : CRM Test Lead
FTC: 7 Months
The Opus Talent Solutions Group focuses on delivering diverse permanent and contract talent to our global clients, working with start-ups through to FTSE 500 companies across the technology and renewable energy sectors. Through its Nology brand, the Group attracts, trains, and deploys skilled resources to our clients and supports them to develop their careers with us and beyond.
The Group is at the beginning of an exciting journey to transform its core operational processes and introduce advanced technology solutions for Customer Relationship Management (CRM) within the recruitment sector. We are resourced through our delivery partner (SI) for functional consultancy of the core product and development for integrations, and we have an enthusiastic and capable, business-led team of process specialists, but we have a need for a client-side Change Lead to support the programme and help us to get the change delivered.
Identifying the key stakeholders in the transformation and working with them to help them understand and appreciate the change.
Determining how best to address change impacts, whether through training, communications, or other approaches
Collaborating with internal and external groups to formulate change management plans and activities to support the transformation programme.
Developing, implementing, and communicating key messages in clear and concise language using a variety of communication tactics
Managing the communication governance approach and process using a variety of channels for internally and externally facing communications about the transformation
Creating training materials as required and supporting training for the Change Champion network across the group.
Understanding of change management principles and experience working on a technology transformation project
~ Experience of implementing CRM solutions is desirable but not essential. Any experience of Microsoft D365 CE / Sales would be an advantage.
~ Personal Qualities

Methodical work approach and comfortable producing high quality documentation.
Be flexible in their approach, listening and taking on board colleagues’ ideas and opinions.
30 days Annual leave
~1 week work from any office (including our international locations)
~Training & Development
~ Hybrid/Remote schedule
~ Sunday Times Top 100 Best Companies to Work For, Virgin Fast Track, International Fast track/ Top 2 most Socially Engaged Business, Financial Times Europe’s Fastest Growing Companies, Recruiter Awards for Excellence ++
~

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