Product Specialist

3 weeks ago

United Kingdom Aerocloudsystems Full time

About you

At AeroCloud, we are actively seeking a dynamic Product Specialist to play a critical role within our Product team. Reporting directly to the VP of Product, the successful candidate will serve as a vital link between AeroCloud’s stakeholders, working in close collaboration with our internal teams, customers, and partners. The distinctive combination of your expertise in Pre-Sales and your profound experience in the aviation industry distinguishes you from others.

Summary of Role

AeroCloud Systems is at the forefront of innovation with its suite of solutions, including Airport Operating Systems (AOS), Passenger Processing Systems (PPS), and AeroCloud Optic. As our Product Specialist, you will be responsible for leading sales and marketing support initiatives, delivering compelling technical demonstrations, orchestrating internal training sessions, facilitating product launches, and overseeing grant management in collaboration with our Bid team.

Ownership and Impact

  • Elevate AeroCloud's sales process by leveraging a marketing mindset to provide indispensable technical support, delivering compelling demos that effectively translate technical features into tangible customer benefits, and creating essential sales tools that highlight differentiators and USPs tailored to various user personas.
  • Serve as the go-to expert for our Commercial team, handling complex product queries and aiding the Bid team with your Product expertise.
  • Play a key role in defining and communicating our products' unique value, creating persuasive content for documents and our website.
  • Design and deliver training through webinars, How-To videos, and eLearning materials, ensuring our team and customers are well-informed.
  • Create and maintain essential product documentation, from datasheets to How-To guides and insightful whitepapers.
  • Identify, evaluate, and secure grants to further AeroCloud's innovation.

The duties and responsibilities of the role may vary and change depending on the AeroCloud business needs.

Our ethos

AeroCloud recognises Diversity, Equality, and Inclusion at the heart of our business. They represent the mutual trust, respect and understanding we strive for. They are integral to our brand, reputation, success, business sustainability and employee relations impact. Our vision is to have a diverse, equal and inclusive organisational culture. We want everyone who comes into contact with us, both face to face and virtually, to feel valued and respected. We want our workplace both in the office and at home to foster belonging to all colleagues to feel seen, connected, supported and proud. We will draw on the rich diversity of our workforce and harness the diverse contributions and considerable talents of our staff to achieve our vision in line with our organisational values and DE&I principles.

AeroCloud is an equal opportunities employer so if you have any specific work or access requirements as a result of a condition or disability then AeroCloud would be committed to working with you on the best way to support this at work.

What are we looking for

Essential: 

Proven experience in technical sales or pre-sales, with a solid background in the aviation industry and a keen understanding of value selling and marketing principles. 

Desirable: 

A tech-savvy individual with experience in supporting B2B technology products, complemented by excellent communication and presentation skills. Previous training experience is a plus. 

The scope of your role is designed to adapt and grow in alignment with AeroCloud's evolving needs and strategic objectives, reflecting our commitment to innovation and excellence in the aviation sector, and paves the way for diverse professional development opportunities. 

What's in it for you

  • Competitive salary
  • Flexible working environment
  • Attractive and competitive Share Options Scheme
  • 25 days annual leave + statutory holidays
  • Take your birthday off work on us as well
  • Access to our Employee Assistance Program
  • Extensive upskilling and training
  • Company pension scheme
  • Access to employee perks and discounts
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