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Reconciliations, Team Leader

4 months ago


London, United Kingdom Northern Trust Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role/Department:

The Primary responsibility of the Team leader is to supervise and support a team of Senior Analysts and Technical coordinators within the CASS and Distribution Reconciliation teams responsible for overseeing the tasks produced by the offshore Reconciliations teams.The Teams are responsible for delivering CASS 6 & 7 Reconciliations and outstanding distribution balances reports to the Transfer Agency clients as well as to produce monthly CMAR. The team leader reports to the team manager and assist with workflow distribution and maximizing the effectiveness of the team.Organizes the work of the team, assigns tasks, sets short –term priorities, monitor all activities and ensure timely and accurate completion of the work.Conducts performance management and career development processes.

The key responsibilities of the role include:

  • Ensuring that all Reconciliations activities are processed as per SLA, including production and dispatch of the CASS Reconciliations packs, production of the Operations and Distribution reconciliations, Monthly Reconciliations MI and query resolution
  • Compliance with regulations specifically but not limited CASS and attainment of client specific processing requirements to include Client Money oversight and control
  • Day to day oversight of the document management process, ensuring that the reconciliations tasks are processed and reviewed (Quality check and Quality Assurance) into the workflow system accurately and timely
  • Maximise scalability through the use of onshore and offshore locations and multi-function
  • Escalation point for unresolved issues to the offshore TA team
  • Maintains a close working relationship with other areas, such as Settlements, Dealing, CSMs and other internal areas such as the Relationship Managers.
  • Analyse monthly management information to understand where quality at an individual process, team or management company needs to be addressed
  • To work with the team, internal teams and group projects area on any allocated projects.
  • To work with internal departments to evaluate and implement changes in proposed new regulations and to ensure that all current requirements are met
  • Liaising with clients regarding Service and Service Level Agreements
  • To be the main contact point both internally and externally for all Reconciliation related activities including Audits, Projects and Client On-boarding
  • Ensure that appropriate segregation of duties controls are in place at all times
  • Provides management and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication
  • Responsible for the development, recruitment, appraisals, one to onesand retention of staff
  • Fulfil additional, relevant, tasks appropriate to the role and business requirements

Provide support to and cover for the Management Team

Skills/ Qualifications:

  • Demonstrate a good understanding of Reconciliations and associated ledger work
  • Good understanding of CASS rules specially CASS 7 and CASS 6
  • Demonstrate good knowledge of the two Internal reconciliations methods set by the FCA i.e. Net Negative Add Back and Individual Client Balances d
  • Demonstrate a good understanding of distributions and associated work
  • A good understanding of effective risk management
  • Ability to work under pressure meeting challenging deadlines
  • Effective verbal reasoning and numeric skills (Essential)
  • Good keyboard skills to include MS Excel and ability to learn systems used within the business (Essential)
  • Excellent planning and organisation skills
  • Flexible approach to work
  • Ability to work on own initiative
  • Customer Service experience
  • Extensive knowledge of collective investment scheme administration and the regulatory environment is highly desirable
  • An understanding of Unit Trust and OEIC administration
  • Knowledge and understanding of FCA / HMRC regulatory Environment

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies Build your career with us and apply today.

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center atMyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.

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