Customer Service and Training Lead

2 weeks ago


Oxfordshire, United Kingdom Cpl Life Sciences Full time

Job Description Job Title: Senior Regulatory Affairs and Clinical Lead
Job Type: Full-time, permanent position
This is an excellent opportunity to join a leading medical device manufacturing that is the world leader in Glucose Monitoring, their ranging product portfolio, develops and manufactures glucose monitoring systems for use in both home and hospital settings.

With a diverse, global network serving customers in more than 160 countries, the organisation creates new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, the business is advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The business is currently looking for a Senior Regulatory Strategy Lead to join the team and take the lead on developing, creating, and implementing regulatory strategies for developing and establishing medical devices.

Drive robust regulatory strategies for both developing and established devices ensuring all regulations are adhered to at both local and global levels.
Support in both aspects of regulatory and clinical including CTAs, clinical and non-clinical.
Lead a team of mixed-ability professionals in both regulatory and clinical offering training, development, and mentoring.
Provide strategic input and technical guidance on regulatory authority queries.
Develop global regulatory strategies and update them based upon regulatory changes.
Conduct regulatory due diligence for potential and new acquisitions and advise management.
Utilize technical regulatory skills to propose strategies on complex issues.
Lead crisis management program development and implementation.
Approve regulatory filing strategies based upon proposed preclinical, clinical and manufacturing charges.
Drive regulatory strategies including working cross-functionally with other departments to ensure the right strategy is defined.
Provide training and mentoring to junior colleagues with the scope to get into line management depending on the individual's preference.
University degree in a scientific subject, such as Biomedical science, Chemistry, Pharmacy, Engineering, or equivalent experience.
Previous line management experience managing a broad range of individuals at all levels.
Previous experience working within the requirements of ISO 13485, the Medical Devices Directive (93/42/EEC), and/or the IVD Directive (98/79/EC).
A minimum of 8 years post-qualification experience in regulatory affairs in the medical device and/or pharmaceutical industry in product registration, medical device file, and/or technical compliance activities.

Due to the organisation's rapid growth, there is extensive opportunity to grow and develop within the company. In addition to a competitive salary, the organsiation offers a highly attractive benefits package that includes a defined-contribution pension scheme, a share ownership scheme, private healthcare, life assurance, and a flexible benefits scheme that you can tailor to your own requirements.



  • Oxfordshire, United Kingdom Cpl Life Sciences Full time €100,000

    Job Title: Senior Regulatory Affairs and Clinical Lead Job Type: Full-time, permanent position This is an excellent opportunity to join a leading medical device manufacturing that is the world leader in Glucose Monitoring, their ranging product portfolio, develops and manufactures glucose monitoring systems for use in both home and hospital settings. ...


  • Oxford, Oxfordshire, United Kingdom Cpl Life Sciences Full time €100,000

    Senior Regulatory Affairs and Clinical Lead Full-time, permanent position This is an excellent opportunity to join a leading medical device manufacturing that is the world leader in Glucose Monitoring, their ranging product portfolio, develops and manufactures glucose monitoring systems for use in both home and hospital settings. With a diverse, global...


  • Banbury, Oxfordshire, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Service Manager to join our team.You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £12.52 per hour (£22,861 FTE) About the Service Manager role: This is an exciting opportunity to be part of a growing team providing Dementia Support...


  • Oxfordshire, United Kingdom Quest Employment Full time €12

    Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment. Customer Services Advisor Location: Banbury Salary: £11.89 per hour Hours: Monday to Friday, 40 hours per week As a...


  • Oxfordshire, United Kingdom Quest Employment Full time €12

    Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment. Customer Services Advisor Location: Banbury Salary: £11.89 per hour Hours: Monday to Friday, 40 hours per week As a...


  • Bicester, Oxfordshire, United Kingdom Valda Energy Full time €22,500 - €23,000

    Us and our culture. Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...


  • Oxford, Oxfordshire, United Kingdom Reed Full time

    I am supporting a client in South Oxfordshire with the recruitment of a Customer Service professional to join a dynamic team at a forward-thinking waste management company. Be the go-to person for their diverse clientele, assisting them with everything from routine recycling pickups to complex hazardous waste management Ensure excellent service is...


  • Oxfordshire, United Kingdom Quest Employment Full time €12

    Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment. Read on to find out what you will need to succeed in this position, including skills, qualifications, and...


  • Oxfordshire, United Kingdom Quest Employment Full time €12

    Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment. Read on to find out what you will need to succeed in this position, including skills, qualifications, and...


  • Oxfordshire, United Kingdom Fawkes & Reece Full time

    **Location**: Oxfordshire **Salary**: £12.00- £12.35 per Hour **Contract**: Contract **Type**: Full Time **Reference**: CSADSF_1675327115 **Posted**: February 2, 2023 **Consultant**: Destinee John CUSTOMER SERVICE ADMINISTRATOR - THAME - 40 HOURS A WEEK - £12.35 p/h TEMP TO PERM I am currently recruiting on behalf of a leading construction company in...


  • Oxfordshire, United Kingdom Fawkes & Reece Full time

    **Location**: Oxfordshire **Salary**: £12.00- £12.50 per Hour **Contract**: Contract **Type**: Full Time **Reference**: CSADSF_1673252770 **Posted**: January 9, 2023 **Consultant**: Destinee John CUSTOMER SERVICE ADMINISTRATOR - THAME - 40 HOURS A WEEK - £12.5 p/h TEMP TO PERM I am currently recruiting on behalf of a leading construction company in...


  • Banbury, Oxfordshire, United Kingdom Brady Corporation Full time

    As a customer service advocate, you will play a pivotal role in turning challenging moments in to opportunities for customer satisfaction. You will be the first point of contact for customers who have questions/concerns or who have encountered a problem with a product or service. Respond and manage incoming contact from the customers through telephone, Live...


  • Oxford, Oxfordshire, United Kingdom Steven Eagell Group Full time

    Service Advisor We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. We are currently expanding our business and are now offering an exciting opportunity to join the team, as Service Advisor at our...


  • Banbury, Oxfordshire, United Kingdom Quest Employment Full time

    Are you a customer service superstar? Quest Employment is seeking a dedicated Customer Services Advisor to join our esteemed client in Banbury. This exciting opportunity offers a temp-to-perm role based in a bustling office environment. Customer Services Advisor 89 per hour Hours: Monday to Friday, 40 hours per week As a Customer Services Advisor,...


  • Banbury, Oxfordshire, United Kingdom Cameo Consultancy Full time €25,000

    Have strong organisation skills and ability to build strong customer relationships? As Customer Service Advisor no two days will be the same. You'll be responsible for ensuring the services provided to customers is second to none; What an average day in this role looks like for you as, Customer Service Advisor: Order processing which will include,...


  • Banbury, Oxfordshire, United Kingdom The Recruitment Group Full time

    Our global client based in Banbury seeks a French speaking Customer Service Executive to join their team and to take an active lead in client onboarding and operational delivery to support their clients' needs and expectations. Duties of the Customer Service Executive will include: Offering first level support for clients on the company customer portal. ...


  • Banbury, Oxfordshire, United Kingdom The Recruitment Group Full time

    Our global client based in Banbury seeks a French speaking Customer Service Executive to join their team and to take an active lead in client onboarding and operational delivery to support their clients' needs and expectations. Duties of the Customer Service Executive will include: Offering first level support for clients on the company customer portal....


  • Bicester, Oxfordshire, United Kingdom Valda Energy Full time €22,500 - €23,000

    Us and our culture. Valda Energy is a fast-growing energy supplier, challenging the existing marketplace with a leading, tech-led, and customer-focused successful solution. We are passionate about innovation and challenging the status quo to deliver exceptional service and solutions to our customers. Driven by the desire to do right by all our...


  • Thame, Oxfordshire, United Kingdom Cameo Consultancy (Recruitment) Limited Full time €27,000

    We are looking for an individual with outstanding sales, customer service and administration skills to join this award winning small dedicated team where you will be fully supported and trained. This is a dual role with 80% sales and customer service predominately a telephone based position where you will be ensuring customers are offered a first class...


  • Thame, Oxfordshire, United Kingdom Cameo Consultancy (Recruitment) Limited Full time €27,000

    We are looking for an individual with outstanding sales, customer service and administration skills to join this award winning small dedicated team where you will be fully supported and trained. This is a dual role with 80% sales and customer service predominately a telephone based position where you will be ensuring customers are offered a first class...