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Event Technician

1 month ago

London, United Kingdom Sports & Arts Summer Camps Full time

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Event and Conference Technician to be a key part of our London team, representing proAV, taking full responsibility for providing technical onsite support in the event spaces, conference rooms, meeting rooms and over video conferencing software. You will have exposure to a multitude of technologies in the audio visual and video conference arena including meeting room, events, video conference scheduling and live streaming services.
One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.
This is an exciting opportunity for an exceptional, experienced Event and Conference Technician to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls
Proficient in audio, Video and lighting equipment both digital and analogue
Video conference/audio conference set-up and support with software and hardware platforms including Zoom, Cisco & Polycom systems
Manage all aspects of the Video Calls from initial booking through to the monitoring and completion of all calls including scheduling and full systems operational testing prior to any high profile event
Prepare equipment for future events and meetings as required
Fix/replace/upgrade hardware when relevant in support of the AV & VC facilities
1st /2nd line repairs & on-going preventative maintenance including daily checks on all equipment in the building
Audio Visual support to other areas of the business when required; To be very presentable and able to liaise with senior executives in a calm and professional manner at all times both face to face and via the telephone/Zoom
Required to work onsite shifts to meet requirements with a flexible approach ensuring out of hours events are also covered
Liaison with help desk & operations team to arrange backup support when required
Administration necessary to support the role utilising Microsoft office applications, Zoom back-end bespoke ticketing systems and room booking software.
Prepare equipment for events and meetings as required
Assist with high level audio/visual quality of presentations - optimization of content aspect ratios/resolutions and file formats to suit space
Attend and remain on station for important events where required
Working any rotational shift basis as required
Administration necessary to support the role including email correspondence using professional language and decorum
proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.
From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.
We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.
From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.
Equality, Diversity & Inclusion
proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices.