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Contract First Line Support Engineer

4 months ago

Northamptonshire, United Kingdom Spectrum IT Recruitment Full time
Job Description

Title: Contract 1st Line Support Engineer
Office Location: Kettering (Monday to Friday - 09:00-17:00)
Duration: 1 month (with potential for rolling monthly extensions)
Contract Type: Inside IR35
Key Responsibilities:

  • Provide BAU IT support for Kettering warehouse, London office, and remote users.
  • Triage, diagnosis, & support service desk support calls
  • Adhere to existing and new IT services policies and procedures.
  • Provide end user support across multiple devices, including, but not limited to
    • Windows 10/11 configuration and support
    • MacOs configuration and support
    • Active Directory & Group Policy
    • Office 365, Azure or SharePoint adminsitration is desirable but not essential.
  • Installation of authorised software to end user devices.
  • Hardware and user onboarding, off-boarding and de-provisioning.

Essential Skills & Experience:

  • Proven experience in a service desk BAU environment
  • Windows and Mac operating systems
  • Strong troubleshooting and problem-solving skills.
  • Ability to work both independently and as part of a team.
  • Excellent communication, customer service and interpersonal skills.
  • Previous experience in a similar role.


If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk

Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.