Business Partnering

2 weeks ago


Bristol, United Kingdom EE Full time

Hybrid (3 days office, 2 days remote), London and Bristol
But we're for everyone, on any network - serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.
We've been awarded the UK's best network for the last 10 years. It's central to our vision - to be the most personal customer-focused technology company in the UK.
That means earning a place on customers' home screens by offering them more than ever before, whether that's helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids' learning with EE Learn.
We're also part of BT Group, which we're even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We keep the wheels of business spinning, and the emergency services responding.
The Consumer Customer Facing Unit (CFU) delivers over £10bn of revenue and £2.4bn of EBITDA for BT Group. The CFU has three consumer brands; EE, BT and Plusnet - and numerous product lines including Landline, Broadband, Mobile, TV and Sport. This provides employees fantastic opportunities to grow their knowledge of the industry and develop a long-lasting career within the unit. Consumer finance plays a key role in driving top and bottom line growth. The function provides insightful reporting, analysis and business partnering that is integral to optimising decision making and delivering value for shareholders.
This is part of a commercially focussed, busy team, with good exposure to director/MD level across the business. This offers strong development and progression opportunities for the right candidate
Key support for the Head of Trading

Business partnering support for the Consumer Trading & PAYM P&L teams
Lead the planning, reporting and analysis of Mobile volume (5m+ pa) and value (£1bn+ pa)
Support business case, pricing & PIRs for upgrade & retentions area
Interlocked across sales channels, central trading and marketing
Drive the business in understanding upgrades & retentions performance and support P&L delivery through insight, governance, interlock and influencing key stakeholders
Lead the process for weekly upgrade trading volume forecast in order to drive focus and ultimately deliver the landing of the quarterly P&L. Articulation of revenue trends and performance which underpin BT Group position.
Support delivery of weekly reporting and analysis of upgrade value and enrichment, identifying key trends, risks and opportunities
Lead the Retentions pricing weekly review, responsible for making pricing decisions, reacting to competitor moves in the market whilst ensuring optimum value and delivering churn KPIs
Business case and PIR support for trading and marketing initiatives, ensuring robust assumptions and appropriate insight to drive price changes and trading value.
Deep dive review of long term trading trends, using analysis to influence decision making and drive change. Presenting outputs to senior stakeholders.
Planning & forecasting experience
Previous experience of a consumer mobile business desirable
Commercial knowledge. Broad company and market knowledge to enable joined up approach across Trading team and optimal decision making. Role will influence change to the commercial trading and marketing communities
The role-holder will need to evaluate and understand trading performance and pricing requests
The role requires coordination and engagement skills as they will be required to align the plans and objectives of the finance, trading, marketing and devices teams
Ability to simplify large amounts of complex data from different sources and simplify into an actionable plan
I execute brilliantly on clear priorities that add value to our customers and the wider business.
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
We value diversity and celebrate difference. 'We embed diversity and inclusion into everything that we do. But you won't be alone: we'll be there with help and support, learning and development.
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
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