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Receptionist
2 weeks ago
Receptionist Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Park Holidays is looking for a talented, enthusiastic and passionate receptionist to join our team. Responsibilities:
- To meet and greet holiday guests as the first point of contact for the park.
- To carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
- To provide an information service on all park activities, facilities and local services and attractions.
- To provide an efficient reservations service to all resident guests.
- To book guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them.
- To efficiently operate the Park telephone system.
- To provide an efficient support service to resolve guest problems, housekeeping, maintenance, etc.
- To complete all Welcome Packs with corresponding programs, membership cards etc.
- To issue and control all keys to guest accommodation.
- To operate the Park mobile radio system.
- To take payment for holidays or caravan owners' accounts and issue receipts.
- To ensure the office and reception are always clean.
- To open and process posts as required.
- To have full knowledge of and to use efficiently the Park Vision system.
- To make outgoing sales calls up selling extended stays and upgrades.
- To contact hire fleet guests via telephone to chase for the booking payment as per the Company agreement.
- 20% friends and family discount on holidays booked with Park Holidays
- 50% staff discount on meals in our onsite restaurants
- Great staff referral scheme
- Progression Programme within the Company
- 24/7 Access to Employee assistance program offers legal, financial and personal support for everyone (including seasonal staff) and their immediate families.
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