IT Infrastructure Support Engineer

2 weeks ago


London, United Kingdom Jas Gujral Full time

IT Infrastructure Engineer

Our Client is a Global organisation with offices in the City of London.

They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support.

You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects.

IT Infrastructure Engineer

  • IT Infrastructure related project
  • Communicate and coordinate with the person in charge of the project in HQ (in Japanese)
  • Communicate and coordinate with the user in each office (in English)
  • Provide support for to end users during system deployment/migration(User manual, user training)
  • Global User Support
  • Act as 2 nd /3 rd line support for IT infrastructure related enquiries and incidents.
  • Escalate the incidents to the appropriate vendors.
  • Incident management with the ticketing system (etc. ServiceNow).

Skills / Knowledge:

Technical

  • Proven working experience in IT Service management operations
  • Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi)
  • Basic operation system knowledge (e.g. Windows10, Windows server, Azure)
  • Basic Microsoft Office 365 knowledge
  • Second line level technical support and problem-solving skill
  • Candidate needs to have strong interpersonal communication skills
  • Ability to work both independently and as part of a team.
  • Adoptability to work in a fast-changing environment
  • Strong written and verbal communication skills
  • Proficient in English & Japanese language skills (Reading/Writing/Speaking).
  • User facing support skills
  • Self-motivated and an innovative mindset

Experience:

  • 3 to 5+ years IT experience in a corporate environment.
  • Second line technical support
  • System Maintenance
  • Microsoft Windows, Windows Server, Virtual desktop, Microsoft365
  • Cisco/Fortinet
  • Project management experience preferred.

The salary for this position will be in the range £35K - £45K.

The Client is based in the City of London.

Do send your CV to us in Word format along with your salary and notice period.

#J-18808-Ljbffr

  • London, United Kingdom Network IT Recruitment Limited Full time

    Exciting opportunity to slowly move away from BAU in becoming a Project Engineer Are you looking for the opportunity to maintain a broad skillset? If so, then look no further… I’m looking for an experience Infrastructure Engineer to join and work with a close-knit team to make a real difference! The Role: Act as a point of escalation. Deliver on a...


  • London, United Kingdom Network IT Recruitment Limited Full time

    Exciting opportunity to slowly move away from BAU in becoming a Project Engineer Are you looking for the opportunity to maintain a broad skillset? If so, then look no further… I’m looking for an experience Infrastructure Engineer to join and work with a close-knit team to make a real difference! The Role: Act as a point of escalation. Deliver on a...


  • London, United Kingdom Nexus Jobs Limited Full time €35,000 - €45,000

    Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working...


  • London, United Kingdom Nexus Jobs Limited Full time

    Job Description IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working...


  • London, United Kingdom Jas Gujral Full time €35,000 - €45,000

    IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 st to 3 rd level experience in support. You will be working with users using Japanese and English, working closely with...


  • London, United Kingdom Matchtech Full time

    Our client, a prominent player in the technology sector, is seeking a Senior Infrastructure Engineer. This role is integral to supporting an extensive range of IT infrastructure services, including Server Infrastructure (both physical and virtual), VMware, backup solutions, and DHCP services. Job Requirements: Proven experience in operations support,...


  • London, United Kingdom Matchtech Full time

    Our client, a prominent player in the technology sector, is seeking a Senior Infrastructure Engineer. This role is integral to supporting an extensive range of IT infrastructure services, including Server Infrastructure (both physical and virtual), VMware, backup solutions, and DHCP services.Job Requirements:Proven experience in operations support,...


  • London, United Kingdom Red 10 Full time

    KEY SKILLS: Strong background in Infrastructure technology support within insurance / financial services Experience of AWS or similar hosting platforms Excellent T-SQL, Windows Server expertise THE ROLE: My client is looking for an experienced Infrastructure Support Engineer to join their growing team. The role will act as an escalation point from the...


  • London, United Kingdom Red 10 Full time

    KEY SKILLS: Strong background in Infrastructure technology support within insurance / financial services Experience of AWS or similar hosting platforms Excellent T-SQL, Windows Server expertise THE ROLE: My client is looking for an experienced Infrastructure Support Engineer to join their growing team. The role will act as an escalation point from the...


  • London, Greater London, United Kingdom Alvarez and Marsal Full time

    Description Alvarez & Marsal's Disputes and Investigations team seeks a customer-focused Infrastructure Support Engineer to join our London team. As an Infrastructure and Operations Support team member, you will play a crucial role in ensuring the smooth operation and security of our on-premises and cloud-hosted forensic environments across the EMEA region....


  • London, Greater London, United Kingdom Alvarez and Marsal Full time

    Description The RoleAlvarez & Marsal's Disputes and Investigations team is seeking a customer-focused Infrastructure Support Engineer to join our London team. As an Infrastructure and Operations Support team member, you will play a crucial role in ensuring the smooth operation and security of our on-premises and cloud-hosted forensic environments across the...


  • London, United Kingdom Alvarez & Marsal Deutschland GmbH Full time

    Description Alvarez & Marsal's Disputes and Investigations team seeks a customer-focused Infrastructure Support Engineer to join our London team. As an Infrastructure and Operations Support team member, you will play a crucial role in ensuring the smooth operation and security of our on-premises and cloud-hosted forensic environments across the EMEA...


  • London, United Kingdom Alvarez & Marsal Deutschland GmbH Full time

    Description Alvarez & Marsal's Disputes and Investigations team seeks a customer-focused Infrastructure Support Engineer to join our London team. As an Infrastructure and Operations Support team member, you will play a crucial role in ensuring the smooth operation and security of our on-premises and cloud-hosted forensic environments across the EMEA...


  • London, United Kingdom Dorchester Collection Full time

    Position Overview We care about your career and are known for having the absolute best people in the industry. When you join us as a Regional Infrastructure Support Engineer you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy,...


  • London, United Kingdom Alvarez and Marsal Full time

    Description Alvarez & Marsal's Disputes and Investigations team seeks a customer-focused Infrastructure Support Engineer to join our London team. As an Infrastructure and Operations Support team member, you will play a crucial role in ensuring the smooth operation and security of our on-premises and cloud-hosted forensic environments across the EMEA region....


  • London, United Kingdom Scott Merrick Full time €55,000 - €60,000

    Infrastructure Engineer - Linux, Docker, AWS, Terraform, Agile The Company & Opportunity: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology, are looking for an experienced Infrastructure Engineer, to play a pivotal role in supporting their core products and associated...


  • London, United Kingdom Scott Merrick Full time

    Infrastructure Engineer - Linux, Docker, AWS, Terraform, Agile The Company & Opportunity: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology, are looking for an experienced Infrastructure Engineer, to play a pivotal role in supporting their core products and associated...


  • London, United Kingdom in Newbury Full time

    Infrastructure Engineer both junior and mid-level Location: City of London Challenge: Supporting the infrastructure sitting beneath a best-in-class trading systems used by banks, hedge funds and institutional traders worldwide. Systems Engineer Quant Capital is urgently looking for a Systems Engineer to join our high profile client. Our client has...


  • London, United Kingdom Octavius Infrastructure Full time

    Octavius Infrastructure rail business is evolving with some significant contract awards on long term frameworks in Southern and Western. As a result we are looking to enhance our engineering capability by recruiting additional Engineering Managers. Using our hybrid working policy these could base people from home and offices in London (Blackfriars), Swindon,...


  • London, United Kingdom Goodman Masson Full time

    **Fixed Term Contract Required**: Infrastructure Engineer We have partnered with a small bank who are looking for an Infrastructure Engineer to support their IT infrastructure and transformation projects. You will utilise your experience across the IT Infrastructure, particularly around maintaining networks, security, and cloud migration. **Location**:...