See more Collapse

Customer Operations

1 month ago

London, United Kingdom easyJet Airline Company PLC Full time

Regional Operations Executive – easyJet holidays
The easyJet holidays Customer & Operations Team is at the heart of our business, with responsibility for ensuring our customers have brilliant experiences when holidaying with us. The team has ownership of the end-to-end customer experience, setting the right customer policies and ensuring the overall operational delivery is what our customers expect and deserve. Working cross-functionally, the team is driving continuous improvements in customer experience, representing the voice of our customers across all parts of the business. We’re now looking for a Regional Operations Executive to support our Regional Operations Managers (ROMs) help ensure our partners deliver the best possible experience for our customers whilst they’re on holiday.
You will be part of our Customer and Operations team, supporting training and monitoring our service delivery from arrival in destination airport through to departure. The scope includes incident management, quality assurance and contractual processes (including but not limited to Destination Management Companies, hotel partners, transfer providers, bed banks and other service providers).
We’d love it if you also have experience of crisis management, emergency response, and/or contingency planning, as well as Project Management experience with excellent planning and organisation skills. 
Other skills that would suit a Regional Operations Executive are proficiency with Microsoft Office, excellent time management skills, the ability to prioritise your workload, effective communications skills and a confident presenter. 
In addition to you competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme and a 5% pension contribution. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs.
You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership and annual holiday vouchers.
At easyJet holidays, we're committed to supporting our team with development opportunities and a welcoming atmosphere. The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model with three in-office days per week, typically Tuesdays and Wednesdays.
At easyJet holidays, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation will make reasonable adjustments at interview through to employment for our candidates. We are open to discussions around flexibility and flexible working, and we operate a hybrid working structure.
About easyJet holidays:
Join a team with unstoppable drive and passion at easyJet holidays. 
In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working. 
By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. Make it easyJet holidays.
#LI-MR1 #LI-HYBRID #ejholidays
Business Area
Business Area
Customer - easyJet holidays Primary Location
#

We have other current jobs related to this field that you can find below

  • Marketing Executive

    3 weeks ago

    London, United Kingdom Motability Operations Full time

    **About The Role**: You will report into the Customer Marketing Manager and this role will support the delivery of high quality Scheme information to our 650,000 customers leasing a car, Wheelchair Accessible Vehicle, scooter or powered wheelchair. Responsibilities - You will set up automated communications based on customer segments and lifecycle touch...

  • Motability Operations Scholarship Programme

    5 days ago

    London, United Kingdom Motability Operations Full time

    **About The Role**: We’re Motability Operations, the business that delivers the Motability Scheme to over 700,000 customers; ensuring everyone has access to the mobility options we all deserve. That’s what we do, we level the playing field, and we ensure everyone; regardless of who they are, has access to the same opportunities... and it doesn’t just...

  • Customer Service

    5 days ago

    London, Greater London, United Kingdom Motability Operations Limited Full time

    CX Program and Project Manager at Motability OperationsYou will be responsible for identifying, defining, and executing programs and projects for Customer Experience (CX) that span multiple channels, products, systems, and functions, ensuring they are completed within set time, budget, and scope.You will take charge of the standardized experimentation...

  • Head of Operations

    5 days ago

    London, United Kingdom First Tram Operations Full time

    **Who are we?** Tram Operations Limited (TOL) is a FirstGroup subsidiary that is proud to operate the London Trams service for Transport for London (TfL). The tram service with its 39 tramstops provides inter-urban, cross-borough services, in Southwest London, for customers travelling between Wimbledon and New Addington or Beckenham Junction and Elmers End...

  • Head of Operations

    7 days ago

    London, United Kingdom First Tram Operations Full time

    **Who are we?** Tram Operations Limited (TOL) is a FirstGroup subsidiary that is proud to operate the London Trams service for Transport for London (TfL). The tram service with its 39 tramstops provides inter-urban, cross-borough services, in Southwest London, for customers travelling between Wimbledon and New Addington or Beckenham Junction and Elmers End...

  • Operations Leader

    4 weeks ago

    London, United Kingdom MTC OPERATIONS LIMITED Full time

    We are looking for an Operations Leader to join our Workshop Team based in Coventry. The Operations Leader's role is to lead a cell team of between 1 and 25 individuals (including, but not limited to apprentices, technicians and Manufacturing Engineers etc). They ensure that their facility operates to the appropriate processes and behaviours to ensure...

  • Customer Assistant

    2 weeks ago

    London, United Kingdom Club Operations - Feltham Full time

    **Do you have a catering/kitchen background? Do you find satisfaction in presenting a perfect plate of food? Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Feltham Club...

  • Customer Service Insurance Advisor

    2 months ago

    London, United Kingdom Operations Resources Full time

    Our client, with an excellent reputation, providing some of the best 'Customer Services’ in the UK and with Nationwide Presence! The successful applicant will speak to the local community by offering all types of Home & Car Insurance Policies. (All with full training). FCA knowledge is preferable but not essential, as our client would consider someone who...

  • Senior Operations

    5 days ago

    London, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Taking care of our customers, our communities and each other. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. We are recruiting for a Senior Operations Manager to join our...

  • Senior Operations Manager

    5 days ago

    London, Greater London, United Kingdom EcoPlanet Green Operations GmbH Full time

    R-35382 Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Senior Operations Manager

    3 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    R-35382 Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Senior Operations Manager

    2 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    R-35382 Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Senior Operations Manager

    3 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    R-35382 Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Customer Operations

    5 days ago

    London, Greater London, United Kingdom Finitas Full time

    Job DescriptionCustomer Operations & Oversight Manager London - 2 days per week in the officeIndustry: Insurance Are you looking to continue to develop your leadership skills in an ambitious and dynamic business? Are you passionate about delivering good customer and business outcomes? If so, this could be the perfect role for you.Finitas are delighted to...

  • Customer Operations

    5 days ago

    London, Greater London, United Kingdom Finitas Full time

    Customer Operations & Oversight Manager London - 2 days per week in the office Industry: Insurance Are you looking to continue to develop your leadership skills in an ambitious and dynamic business? Are you passionate about delivering good customer and business outcomes? If so, this could be the perfect role for you. Finitas are delighted to working with...

  • Customer Operations

    5 days ago

    London, Greater London, United Kingdom Finitas Full time

    Customer Operations & Oversight Manager London - 2 days per week in the office Industry: Insurance Are you looking to continue to develop your leadership skills in an ambitious and dynamic business? Are you passionate about delivering good customer and business outcomes? If so, this could be the perfect role for you. Finitas are delighted to working...

  • Graduate Operations Manager

    3 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Taking care of our customers, our communities and each other. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. We are recruiting for a Senior Operations Manager to join our...

  • Graduate Operations Manager

    3 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Taking care of our customers, our communities and each other. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. We are recruiting for a Senior Operations Manager to join our...

  • Graduate Operations Manager

    2 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Taking care of our customers, our communities and each other. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. We are recruiting for a Senior Operations Manager to join our...

  • Marketplace Operations Manager

    2 weeks ago

    London, United Kingdom EcoPlanet Green Operations GmbH Full time

    Marketplace Operations Manager Checkatrade - the trusted foundation in every home Checkatrade’s mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy. To accelerate our growth, we have an exciting newly created opportunity for a Marketplace Operations Manager / Program...