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Area Manager: Business Planning and Performance

4 months ago

City of London Greater London, United Kingdom SGS & Co Full time

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights, to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimisation with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.

We are currently seeking a Senior Regional Graphic Manager to join the team here at SGS&Co. The Senior Graphic Manager will be responsible for a team of onsite Graphic Managers for the client and will be accountable for all local relationship and service delivery.

As Senior Graphic Manager here at SGS&Co, you will benefit from being part of a growing, global agency, and will have the opportunity to take advantage of outstanding career development opportunities. You will also enjoy a great working culture, where fun is at the forefront at everything we do, whilst working alongside, and learning from, some of the most talented individuals in our industry.

Role and responsibilities:

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity

• Leads and develops the Graphic Manager team, focusing on excellence in service, knowledge, and communication.

• Working across multiple markets

• Project Management of key business initiatives, ensuring delivery on time and to brief

• Providing client teams with status reporting

• Responsible to capture all available information required to an as accurate as possible forecasting.

• Acting as lead role and working with market contacts to create forecast documents and maintain accuracy.

• Arranging alignment meetings to ensure smooth transition of work from client to SGS & Co.

• Sets key targets for service, delivery, and continuous improvement, with regular monitoring, route cause analysis and reporting of performance.

• Fully understands and appreciates the clients culture and reflects this in behaviour patterns and ways of working of self and team.

• Perform Graphic Manager tasks as and when required.

• Invites SGS & CO technical team to support projects as required.

• Summaries of projects/kick off for all stakeholders and/or appropriate entries to KO Art

• Provides project summaries as required.

• Leads quality issues in market and drives CAR process internally.

Ideally you will have:

• Proven experience as a Senior Graphic Manager in a design agency environment, or similar role on client side

• Experience within an Artwork, Pre-press and print environment

• Experience managing a team

• Strong verbal and written communication skills, with the ability to lead meetings

• Excellent organisational and planning skills

• Proficiency in Microsoft Office, and experience in various project management tools

• A collaborative and solutions focused-mindset

• Critical thinking skills

• Unparalleled attention-to-detail

• The desire to take the initiative on projects and have a passion to learn/grow

• Strong analytical skills, and be a proactive problem-solver

• Understanding of design terminology and creative process would be beneficial

This role is offered on a hybrid basis.