Support Team Leader

2 days ago


United Kingdom Node4 Full time

Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. With our own UK data centres, national MPLS network and many strong USPs, our portfolio includes Colocation, Cloud, Connectivity and Unified Communication solutions.
As a result of our continued year on year growth we need to build our Group IT Services team and are looking to recruit a Group IT Support Team Leader.
The successful candidate will be required to provide and promote a professional, high quality, client focused service across the business and to our clients and partners, ensuring industry-leading levels of client satisfaction.
Working with the Group IT Services Manager, and as part of the wider Platform Services leadership team, you will be responsible for a team of people with a passion to deliver a set of systems and tools allowing staff to communicate, collaborate and operate the business.

As Group IT Support Team Leader, you will be expected to demonstrate certain skills in order to successfully fulfil the role. Excellent knowledge of security practices, business continuity, network, cloud platform management and support.
Demonstrate a good understanding of Node4 systems and networks.
Demonstrate good technical skills including being able to show experience of Active Directory and AD Design, Mimecast, Remote Desktop Services (RDS), Intune, N-Able, scripting technologies (ideally PowerShell), DNS, DHCP, Group Policy administration, systems monitoring, anti-malware and also have a working knowledge of VMWare and hypervisor technologies.
Hybrid Working
~ Private Medical Insurance or Company Paid Health Cash Plan
~ Employee Assistance Program
~25 days holidays plus your birthday off
~ Option to purchase additional holiday (up to 5 days)
~ Company Pension Scheme
~ Life Assurance x 4
~ Employee investment with Node4 training Academy
~ Family savings and shopping discounts through the Node4 benefits portal.
~ Discounted Gym Membership
~ Modern facilities with open and welcoming breakout areas
~ Company Social events
~ From an office in Derby to locations nationwide. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.



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