Sales Account Manager, remote

2 weeks ago

United Kingdom Clinigen Full time

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.
We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa. To support our growth, we are seeking a dynamic, collaborative and driven Key Account Manager who will have accountability for driving the uptake and awareness of Clinigen products, portfolios and services. This is a customer facing role, involving account planning, customer engagement and providing local distribution channel optimisation activities.

Please note this role is a remote based position for the Midlands area requiring frequent travel to visit customer sites.

You will be an expert in the local supply and distribution channels with knowledge of, and relationships with key players and experts to optimise portfolio performance and identify new business opportunities in the local market.
Management and oversight of the trade and wholesale channels to maximise opportunities for existing and future Clinigen products and portfolios.
Ensure awareness and understanding of products and product access services with relevant healthcare professionals, procurement and key financial decision makers within the hospital, buying group, trade, wholesale, and distribution channels.
With approved product and service promotional materials, make presentations to medical community/healthcare professionals as required to promote and support the correct and optimal use of Clinigen products and service in line with approved label and marketing authorisations and local regulations.
Deliver key messages to support demand generation and general understanding of licensed Clinigen products and/or portfolios in line with global and country plans and in accordance with local laws, regulations and compliance rules.
Ensure regular customer contact through one-to-one meetings, digital platforms, group meetings, scientific meetings and symposia as necessary.
Ensure customer requirements are coordinated and fulfilled as contractually (internally) defined securing positive customer satisfaction and building/safeguarding Clinigen’s reputation to maximise the likelihood of successful tender submissions and other trade negotiations.
Proactive Account and Territory Management to effectively engage with physicians, HCP’s, Pharmacists and buying groups as needed.
Be the company representative on site as required in accordance with local laws.
Territory Analysis, Planning and Management:
Support the relationship with partners for generics supply as local market point of contact as required.
Develop and implement the relevant support processes for efficient and timely tender evaluation and submissions in collaboration with key internal and external stakeholders.
Provide commercial planning and support to the BU leadership and Global Product Leads
Identify, propose and execute on portfolio placement strategy at local, regional and national level.
Liaise across product group to help manage and optimize business/contractual agreements with external customers, buying groups, Tender agreements etc.
Build mutually beneficial strategic partnerships with specific key accounts thorough understanding of customers and excellent account management.
Provide key insight of the local customer needs to the Commercial roles including but not exhaustive Portfolio manager, Sourcing and Global Product Leads
Develop, maintain, and execute Strategic Key-Account Plans to drive the growth and work with the Customer Service teams to build local Account plans for proactive customer engagement.

Proven established understanding of the local market as defined by the Geography
Proven ability of delivering required revenue, profit and sales targets.
Ability to successfully work strategically and tactically across all accounts.
Experience in working across the local supply chain from local wholesalers to tender groups
Proven experience of successful account management
Flexible and scalable
Preferably proven experience of selling services
Reach, focus on customers/trade/wholesale channel
27 days holiday plus 8 bank holidays
~ Pension contributions 5% matched
~ Life assurance 4 x annual salary
~ Flexible Benefits Platform with £25/month Company contribution
~ Annual salary review
~ Independent financial advice service
~ Enhanced Employee Assistance Programme
~ Shopping discounts with retailers
~ Long service awards
~ Recognition scheme & employee of the year awards

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