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3 weeks ago
Job Role: 3rd Line IT Support Engineer (MSP) Location: Are you currently working at 3rd line at an MSP, and looking to join a company that offers training, development, and progression? Due to growth + contract wins, our client is looking to add to their 3rd Line team.
As a 3rd line IT Service Support Engineer, you’ll be based in the Liverpool office for an MSP who provide solutions to over 100 clients. This company is big on the upskilling of their staff and the director has invested heavily into training up the service desk by way of certifications and qualifications.
This is a Microsoft bias environment (these are a Microsoft partner). Having VoIP exposure will be a bonus too. With this being in a managed services environment, the role is end to end and you’ll get involved through design, deployment and then ongoing service so the broader the background the better.
You will be working alongside 4 other engineers fixing IT issues from external customers to ensure their businesses can run smoothly. You will be working in a busy office environment and will have to be customer focused and able to manage customer expectations.
This role is 4 days a week in the office, (5 days a week during probation) so you’ll have to be based within commuting distance to Liverpool.
Drop Joe a private message on LinkedIn before applying and he will respond to any queries you have.
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