Senior Manager Insurance
3 weeks ago
Senior Manager - Major Complex Loss Division: Davies Property Claims Location: Home Based
Job purpose:
To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims including subsidence and escape of oil.
Duties and responsibilities:
To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
To ensure key performance indicator targets are reached and maintained
To actively progress and control all cases
Understand and effectively implement Company systems and procedures
Understand Individual client requirements
Ensure technical accuracy of the highest standard
Produce high quality personalised outgoing correspondence
Handle customers effectively and fairly in line with HNW insurers requirements
Be flexible at all times and able to accommodate demanding appointment schedules
Action all work in line with company and client requirements
Build effective relationships with clients, brokers and others
Communicate regularly with all interested parties
Produce reports of highest quality
Work within a team environment to achieve best results either on individual losses or group results
Interact with existing clients to maintain and further existing relations and procure new business
Utilisation of other Davies Group businesses for the benefit of policyholders
Skills and Experience
Required to have previous experience within a similar role
To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications a preference
Top quality interpersonal skills
Ability to work in a fast paced and changing environment
Dependability and persistence are essential
Proven track record of general property adjusting and high net worth.
Experience of major losses is preferable
Completely flexible approach and adaptable to changing priorities
Accustomed to working under pressure in a fast pace, demanding environment
Full, clean driving license required
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