Energy Consultant

3 weeks ago

Nottingham, United Kingdom E.O.N Worldwide Full time

Our customers are our priority - we strive to always be at the top of our game, making sure we're there to answer their every question. We empower our Nexties to grow, drive your own development, be creative and proactive.
Each day presents a unique opportunity to help our customers figure out their needs and we trust you to deliver brilliant customer experiences by actively providing efficient and knowledgeable solutions, and using our state-of-the-art tech to do it. Don't worry if you don't know a lot about energy - we provide full training and learning pathways to equip you with the skills and knowledge needed to deliver these brilliant customer experiences.
We don't just want to succeed, we also help each other to succeed. Our flexible hybrid working approach means we split our working week between home and your dedicated hub, typically 2-3 days a week in the hub. We call them hubs instead of offices - at E.ON Next we're a family and our hubs create that much needed physical space to work together, learn from each other and collaborate on some of those great ideas.
As an Energy Specialist you'll be part of our customer operations and have the most important job - wowing our customers. You'll be empowered to look after all our customers over the phone and via email, dealing with everything from billing to meter exchanges - making our customers happy in every interaction.
Good English skills both written and verbal
Ability to think on your feet in a fast-paced environment
26 days holiday plus bank holidays AND a guarantee of your birthday off
Access to a variety of market leading flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers, health and wellbeing options, plus many more
A generous pension scheme
Work life balance - we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience.
Working environment: Flexible hybrid working - expected in the office 2-3 days a week
Due to the nature of this role your employment will be
We're committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best. We realise the best people bring their energy at different times, so we're happy to talk flexible
We offer a range of flexible working options, including full time, part time, variable start and finishing times.
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