Head of People Analytics

3 weeks ago


West Bromwich West Midlands, United Kingdom Sandwell and West Birmingham NHS Trust Full time

Business intelligence and optimisation are crucial change aspects because they provide the data and insights necessary to make informed decisions. They enable the organisation to understand its workforce better, identify trends and patterns, and make evidence-based decisions about recruitment, retention, and development. This, in turn, helps to ensure that the organisation has the right people, with the right skills, in the right places, at the right time - which is essential for delivering high-quality services and achieving strategic objectives.
Leading the People Intelligence Team to support the operational needs of the Trust with high-quality, timely information.
Overseeing a range of systems including Electronic Staff Record (ESR), Access databases, Allocate Roster Software, TRAC Recruitment System, and other intelligence systems.
Leading Systems Implementation projects to completion and transfer to BAU.
Developing key stakeholder relationships and creating awareness of the workforce intelligence agenda.
Contributing to the development and implementation of the People and OD Strategy.
Devising and implementing a robust and deliverable workforce planning cycle to meet with integrated financial planning and ICS timelines.

Sandwell and West Birmingham NHS Trust (SWBT) is an integrated careorganisation with a budget of approximately 600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.


Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens in 2024 and will provide care to our local population from first class, purpose-built premises.If this is applicable to your role, you will be informed during the recruitment process and continuing your application with this understanding.The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.


Recent experience of undertaking workforce planning preferably in an NHS organisation
Career based use or exposure to local Databases (e.g. Microsoft Access)
Evidenced implementation of new processes, systems, or functionality across an organisation.
Experience at management level, taking responsibility for meeting a wide range of service and business performance targets.
Proven experience delivering and implementing system change raising performance.
Experience of implementing improvement, monitoring change, and assisting staff in changing their working practice

Implementation of new systems in a Healthcare Setting
Experience of delivering HR system services in a large organisation
Change/Process Management experience within a Systems setting

Educated to master's degree or equivalent knowledge and experience.
Formal training in Workforce Planning or equivalent career experience.
Formal qualification or relevant experience in data manipulation or analysis tools (e.g. Excel, BI)

Excellent IT skills, including Microsoft (Excel, Access, and Word) and ability to use other systems, as required.

Personal Qualities
Able to exercise project management skills
Management Skills
Able to take responsibility for full range of management activities, e.g. recruitment, staff development and training, appraisal, performance management, discipline.
Able to manage a budget within strict financial controls
Able to manage multiple projects simultaneously, prioritising appropriately.
Able to develop long term strategic workforce plans to support organisational objectives and savings targets.
Able to effectively monitor, evaluate and report on delivery of workforce plans/projects.

Able to design and deliver training programmes.
Able to analyse and present highly complex information and data

Coaching skills Mediation skills Negotiation/consultation skills Presentation skills to large audiences Training skills.
SWB NHS Trust-Hybrid Working



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