Current jobs related to IT Support/Helpdesk/Service Desk/Desktop Support - Northampton Northamptonshire - Baltic Apprenticeships
-
Service Desk Team Leader
1 week ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeService Desk Team Leader Job Description **Job Summary** We are seeking a highly motivated and experienced Service Desk Team Leader to join our team. As a Service Desk Team Leader, you will be responsible for leading and motivating the Service Desk team to deliver a high level of service to our end-users. **Key Responsibilities** * Lead and motivate the...
-
Service Desk Team Leader
1 week ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeService Desk Team Leader Job Description **Job Summary** We are seeking a highly motivated and experienced Service Desk Team Leader to join our team. As a Service Desk Team Leader, you will be responsible for leading and motivating the Service Desk team to deliver a high level of service to our end-users. **Key Responsibilities** * Lead and motivate the...
-
Support Service Desk Analyst
2 weeks ago
Northampton, United Kingdom Northampton General Hospital Full timeJob summary Are you looking for your next challenge in digital? We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system...
-
Technical Support Specialist
3 days ago
Northampton, Northamptonshire, United Kingdom More Recruitment Solutions Full timeTechnical Support Analyst 2nd LineWe are seeking a skilled Technical Support Analyst to join our Operations team, providing 2nd level support for our customer base and implementing projects and solutions for new prospects.This role is ideal for a passionate individual looking to gain experience working with various technologies. In-house training is...
-
Technical Support Specialist
3 days ago
Northampton, Northamptonshire, United Kingdom More Recruitment Solutions Full timeTechnical Support Analyst 2nd LineWe are seeking a skilled Technical Support Analyst to join our Operations team, providing 2nd level support for our customer base and implementing projects and solutions for new prospects.This role is ideal for a passionate individual looking to gain experience working with various technologies. In-house training is...
-
Service Desk Team Leader
2 days ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryWe are seeking a highly motivated and experienced Service Desk Team Leader to join our team. As a key member of our IT service desk, you will be responsible for leading and motivating the team to deliver exceptional service to our end-users.Key ResponsibilitiesLead and motivate the Service Desk team to ensure a high level of service is delivered...
-
Service Desk Team Leader
2 days ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryWe are seeking a highly motivated and experienced Service Desk Team Leader to join our team. As a key member of our IT service desk, you will be responsible for leading and motivating the team to deliver exceptional service to our end-users.Key ResponsibilitiesLead and motivate the Service Desk team to ensure a high level of service is delivered...
-
1st / 2nd Line Support Analyst
4 weeks ago
Kettering, Northamptonshire, United Kingdom Network IT Full timeNetwork IT Recruitment is currently recruiting for a 1st / 2nd Line Support Analyst to join our client on a 3 month initial contract. Our client operates an MSP, supporting a range of customers with outsourced service desk, desktop support and more, along with the likes of Cyber Essentials. Due to an increased workload, they are looking to build the team...
-
Service Desk Team Leader
2 months ago
Northampton, United Kingdom Ricoh Full timeWhat you will be doing Lead and motivate the Service Desk team to ensure a high level of service is delivered to the end user environment. Define and document the Service Desk Rota system to ensure the required resourcing requirements are met and in place. Implement, document and review procedures and processes to maintain and improve the service...
-
IT Support Team Lead
4 weeks ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeLead and Inspire a High-Performing IT Support Team As an IT Support Team Lead at Ricoh, you'll play a pivotal role in ensuring exceptional service delivery to our end users. You'll be responsible for motivating and guiding your team of support analysts, fostering a collaborative and high-performing environment. Your Responsibilities: Lead and mentor the...
-
Service Desk Analyst
2 weeks ago
Northampton, Northamptonshire, United Kingdom NFP People Full timeService Desk Analyst - Technical Support SpecialistWe are seeking a skilled Service Desk Analyst to provide exceptional technical support and service to our internal customers.Key Responsibilities:Provide first-line technical support and resolve IT incidents and service requestsOffer direct support to internal customers for 1st & 2nd line incidentsMaintain...
-
Service Desk Analyst
3 weeks ago
Northampton, Northamptonshire, United Kingdom NFP People Full timeService Desk Analyst - Technical Support SpecialistWe are seeking a skilled Service Desk Analyst to provide exceptional technical support and service to our internal customers.Key Responsibilities:Provide first-line technical support and resolve IT incidents and service requestsOffer direct support to internal customers for 1st & 2nd line incidentsMaintain...
-
Service Desk Team Leader
1 week ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryWe are seeking a highly motivated and experienced Service Desk Team Leader to join our team at Ricoh. As a key member of our IT department, you will be responsible for leading and motivating the Service Desk team to deliver exceptional service to our end-users.Key ResponsibilitiesTeam Leadership: Lead and motivate the Service Desk team to ensure a...
-
Service Desk Team Leader
1 week ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeJob SummaryWe are seeking a highly motivated and experienced Service Desk Team Leader to join our team at Ricoh. As a key member of our IT department, you will be responsible for leading and motivating the Service Desk team to deliver exceptional service to our end-users.Key ResponsibilitiesTeam Leadership: Lead and motivate the Service Desk team to ensure a...
-
IT Support Specialist
5 days ago
Northampton, United Kingdom Enterprise Recruitment Ltd Full timeIT Technician Role OverviewAs a key member of our IT team, you will be responsible for providing technical support and resolving complex hardware, software, and network-related issues.**Key Responsibilities:*** Implement and maintain IT security policies* Collaborate with IT teams in Northampton and the US to ensure maximum system availability and...
-
IT Support Specialist
5 days ago
Northampton, United Kingdom Enterprise Recruitment Ltd Full timeIT Technician Role OverviewAs a key member of our IT team, you will be responsible for providing technical support and resolving complex hardware, software, and network-related issues.**Key Responsibilities:*** Implement and maintain IT security policies* Collaborate with IT teams in Northampton and the US to ensure maximum system availability and...
-
IT Helpdesk Support Coordinator
3 months ago
Northampton, United Kingdom Yusen Logistics (UK) Full timeJob Ref VTFCEN00444 City: Northampton Department IT Salary Salary range £25000.00 - 27000.00 Status Full Time Type Permanent Hours Monday to Friday on a rotational shift basis: 8am - 4pm/ 9am - 5pm/ 10am - 6pm The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed...
-
Service Desk Team Leader
2 weeks ago
Northampton, Northamptonshire, United Kingdom Ricoh Full timeChange your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Team Leader Located: Northampton (Hybrid) Package: Competitive salary, bonus and large company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and...
-
IT Support Specialist
17 hours ago
Northampton, Northamptonshire, United Kingdom Enterprise Recruitment Ltd Full timeIT TechnicianAbout the RoleAs an IT Technician at Enterprise Recruitment Ltd, you will be the go-to person for technical support at a global industrial electronics manufacturer. Your responsibilities will include problem-solving a variety of hardware, software, and network-related issues. You will manage classified systems with government-restricted data,...
-
IT Support Specialist
14 hours ago
Northampton, Northamptonshire, United Kingdom Enterprise Recruitment Ltd Full timeIT TechnicianAbout the RoleAs an IT Technician at Enterprise Recruitment Ltd, you will be the go-to person for technical support at a global industrial electronics manufacturer. Your responsibilities will include problem-solving a variety of hardware, software, and network-related issues. You will manage classified systems with government-restricted data,...
IT Support/Helpdesk/Service Desk/Desktop Support
4 months ago
Look no further, Baltic Apprenticeships are working with an Academy Trust who are committed to providing top-tier education to every child through exceptional teaching and leadership. As an IT Apprentice, you'll play a crucial role in supporting our schools' technological infrastructure, working closely with seasoned professionals. This role offers a unique chance to gain hands-on experience, develop vital IT skills, and contribute to our mission of fostering world-class education.
In this role, youll work towards your level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships.
Respond promptly to IT support tickets, providing timely assistance to staff and students with technical issues.
Diagnose and resolve basic IT problems, including software glitches, connectivity issues, and peripheral malfunctions.
Assist users in resetting passwords and accessing their accounts securely.
Configure and set up laptops and desktop computers for new users, ensuring they are equipped with the necessary software
Opportunity to support other schools with their own IT issues
Full training and support will be provided by your workplace mentor and from the Baltic team.
Working Monday-Friday, 8am-4pm, Friday 8am-3.30 days annual leave plus bank holidays
~ Cycle to work scheme
~ Eye care scheme
Desired Qualities, Skills and Knowledge:
Ability to use Microsoft Office
Full UK Driving license with access to own vehicle is essential
A grade 5/C at GCSE in English and Grade 4/C in Maths is required for this role
Your Training with Baltic:
This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Apprentice
Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
