French Speaking Credit Controller

4 weeks ago

Droitwich Worcestershire, United Kingdom Association of International Certified Professional Accountants Full time

Your new company
Hays are delighted to be working with a fast-growing business who are predicting high turnover for this financial year; they are looking to add to their finance team with the addition of a French-speaking Credit Controller to help support the wider finance team.
Your new role
Your main duty will provide support to the credit control team to help mitigate risk and debt losses and enhance collection processes, as well as;

  • Manage the collection of outstanding invoices from international customers by direct customer contact and take further action in accordance with credit control procedures (reminder letters, legal action letters etc).
  • Chase Customers for payment of outstanding debts by telephone and email. Update the credit management system with customer contact information.
  • Responsible for the new account application process including carrying out credit checks, obtaining information, propose credit limits within guidelines and communicate decisions.
  • Review the credit status for customer orders each day as required in accordance with credit control procedures including the review and increase of credit limits.
  • Reconcile, investigate, and resolve customer account invoice queries. Create spreadsheets and management information to assist the resolution of customer account queries when necessary.
  • Suggest improvements to the underlying trading basis of customers to eliminate future invoice queries.
  • Support the credit control and wider finance teams as and when required including the development of procedures and IT systems.
  • At all times consider the overall goals and culture of AKW Holdings group provide support and support the Finance team in fulfilling these.
  • Develop relevant knowledge and skills.
  • Take reasonable care of your own, and others health and safety who made be affected by what they do or do not do.
  • Co-operate in all health and safety matters during the course of employment.


What you'll need to succeed

  • Excellent customer service skills
  • Experience with customer account queries resolution
  • Ability to organise and prioritise workload
  • Strong computer skills including Microsoft office, accounting software and a variety of business systems
  • Working proactively
  • Accurate with an eye for detail
  • Fluent in French
  • Fluent in English
  • Team player
  • Flexible
  • Self-motivated
  • Desire to learn and develop skills


What you'll get in return

  • Hybrid work pattern (Wednesday & Thursday office based)
  • Auto enrolment pension scheme
  • 25 days of annual leave plus bank holidays (entitlement increases with length of service)
  • Employee Assistance Programme
  • Counselling service
  • Life Assurance scheme
  • Free onsite parking
  • Occupational maternity, paternity, and adoption leave
  • Occupational sick leave (after probation period)
  • Staff product discounts
  • Eye care vouchers through Vision Express
  • Discounted gym membership
  • Bereavement and probate helpline
  • Virtual GP and second medical opinion service
  • My Rewards wellbeing platform
  • My Rewards discounted shopping platform
  • Cycle to Work scheme.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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